Yilan

The teacher had great energy. Instructions were pretty clear but in mandarin. All in all a good experience.

I made a booking for 5 people just two days before we wanted to go. The agency immediately reached out on WhatsApp to confirm and ask a few more questions. Our driver Jackie arrived right on time, and was wonderful - driving safely, giving guidance, and even providing umbrellas for when it rained. Our booking was for 8 hours which was, enough to cover Yehliu, Jiufen, and Shifen Waterfall. We arrived back in Taipei a little after the agreed time and were fully prepared to pay an additional fee for the extra time, but instead got mango jelly as a farewell gift from Jackie. Great experience overall and I can highly recommend!

Overall, the experience was good, but I would appreciate more interaction between staff and visitors. Many food items required additional payment, and while there were no staff offering hands-on activities, coupons were available. Meal sets were around 300+ RMB, which was acceptable. Providing an activity schedule would be much better for a better visit.

Perfect for family trips, the staff are patient and humorous, and the hands-on workshops are simple and fun – highly recommended. Most importantly, the overall environment is clean and the layout is excellent!

The entire trip was exquisitely packaged, from receiving the transparent ticket to seating arrangements, concierge service, train ambiance, menu, souvenirs, and more – it felt like opening a gift, with surprises in every detail. Although the weather was overcast that day, preventing access to the most stunning views and coastal scenery, the overall sophistication of the package and food was captivating, making it impossible not to capture it with a camera! I especially appreciated the guided tours at the next stop, which included visits to towns and villages not typically visited on regular tours, offering a deeper understanding of Taiwan's local customs and culture. While the price wasn't cheap, it was still worthwhile. Furthermore, purchasing through KKday offered a $90 discount coupon, making it cheaper than buying directly from the website. And if tickets are sold out on the website, checking KKday again might still offer some availability.