Cancellation Policy

Name: Taiwan Car Rental: Taipei. Taoyuan, Hsinchu, Taichung, Chiayi, Tainan, Kaohsung, Hualien, Taitung | Chih Hang Car Rental | Car Rentals throughout Taiwan
SKU: 127119
Rating: 4.49 (573 reviews)

Question 1

How to Use Your Voucher

Accepted Answer

Please present the e-voucher on-site

Question 2

Surcharge(s)

Accepted Answer

Mileage (fees to be paid on-site)：Regardless of the vehicle model, the mileage cap is 400 km per day. Exceeding the mileage cap will incur surcharges: Gasoline Car: NT$3/km; Diesel Car: NT$5/km; Electric Car: NT$20/km；Late Return (fees to be paid on-site)：This product is sold in units of 1 night/24 hours. Each hour exceeding 24 hours will be charged an overtime fee. If the calculated overtime fee exceeds the price of one night, please book another night for a better deal. * If you wish to pick up your car at 10:00 AM on October 1st and return it at 7:00 PM on October 2nd, since the second day's rental period exceeds 6 hours, you will need to book for two nights. Please book directly for: October 1st to October 3rd, a total of two nights. Late Rental Fees: ◎ YARIS: NT$270/hour ◎ BIG TIIDA, NEW FIT, ALTIS: NT$320/hour ◎ COROLLA CROSS, NEW HR-V: NT$370/hour ◎ ALTIS Hybrid: NT$380/hour ◎ COROLLA CROSS Hybrid: NT$420/hour ◎ TQ9 9-seater: NT$470/hour ◎ NEW CR-V: NT$500/hour ◎ TQ8 8-seater: NT$550/hour ◎ STARIA GLD 9: NT$ NT$600/hour ◎ ODYSSEY 7, CUSTIN GLT 7: NT$650/hour ◎ STARIA CEO 7: NT$900/hour；Fuel costs (fees to be paid on-site)：When returning a car, the amount of fuel must be the same as that when pick-up. If the fuel amount is less than the pick-up amount, the renter has to make up for the price difference and pay a service fee of NT$300. Fuel Amount: The fuel bars missing (in liter) x Promulgated Gas Price * Mileage-Based Rate: Gasoline: NT$4/km; Diesel: NT$6/km；One-way Rental (different drop-off)：Pricing is based on the picture above. If you need a one-way rental service, please make a request in the "Note" section when booking, fees to be paid on-site；Car Seat Rental：Each child safety seat costs NT$200. Please make a note when placing your order so that our staff can process it (the fee will be collected by the staff on site). The quantity is subject to availability. If you need to confirm the quantity, please contact the store staff in advance so that our staff can process it.

Question 3

Policy Info

Accepted Answer

Cancellations 3 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free；Cancellation is not allowed between 0–2 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.；Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

Question 4

Reminders

Accepted Answer

All of our vehicles are non-smoking vehicles, and smoking inside the car is strictly prohibited. If you need to bring a pet, please use a pet carrier or cage. A fee of NT$3,000–6,0000 will be charged for any violation；The renter must be the same as the actual driver. The rental contract must be signed and the car must be picked up by the renter in person. Any parking fees, traffic fines, or losses incurred due to traffic violations during the rental period will be the responsibility of the renter.；In case of emergencies that require roadside assistance, notify Chih-Hang Car Rental or the rental office during the operating hours (0800-089-666, branch info). For after-hours, please call 0800-050-119 or 0800-020-345 and provide the car number for us to confirm and provide subsequent assistance；Chih Hang Car Rental provides emergency roadside assistance with a 20km free towing service, with the following exceptions: 1. If the vehicle breaks down due to the renter's actions, such as running out of fuel, a flat tire, or requiring specialized towing (e.g., high-altitude rescue), the roadside assistance costs will be borne by the renter. 2. The destination for towing is the nearest warranty repair shop designated by Chih Hang Car Rental, but if the renter specifies a different location, the towing costs will be borne by the renter.；In case of emergencies, call 110 and notify Chih-Hang Car Rental or the rental office during the operating hours (0800-089-666, branch info). Assistance will be provided immediately. Depending on the actual situation, details about insurance claims and other miscellaneous matters will be dealt with when a designated staff member has reached the site where the emergency took place or after a statement has been taken by the police or. Please refrain from settling with the other party on-site, failure to do so may result in compensation or legal liability. Please drive the vehicle with care. If the rented vehicle needs repair, the vehicle's original equipment manufacturer should be the only eligible repair agency；Taiwanese travelers must be over 20 years old and have a driver's license issued for more than 1 year. Taiwanese travelers must have an ID card and a driver's license of their own nationality (car/motorcycle driver's licenses cannot be used interchangeably).；Foreign tourist lessees must be over 20 years old, and their driver's license must be issued for more than one year. You need to present your entry passport, local driver's license, and international driver's license (IDP). All the above documents must be prepared, be physical originals, and must be of the same nationality.；Guests renting from Hong Kong and Macau must be over 20 years old, and their driving license must be issued for more than 1 year. It is necessary to present the Hong Kong and Macao SAR passport, Hong Kong and Macao Taiwan Entry Permit, Hong Kong and Macao local driver's license, and International Driving Permit (IDP) issued by Hong Kong and Macao. All the above documents must be prepared, be physical originals, and must be of the same nationality.；Japanese passenger lessees must be over 20 years old, and their driver’s license must be issued for more than 1 year. It is necessary to present a Japanese passport, a local Japanese driver's license, and a Chinese translation of the Japanese driver's license. All the above documents must be prepared, be physical originals, and must be of the same nationality.；In order to ensure your rights to use the car, please prepare all physical documents (electronic driver's licenses are not accepted). If the on-site documents do not match, the company will not be able to pick up the car and will not be able to refund any money. Please forgive me.；Credit card: All payments are made by credit card (valid for more than six months). Debit cards/debit cards are not accepted. A credit card (Visa/MasterCard/JCB/American Express) must be presented for pre-authorization when picking up the car.

Taiwan Car Rental: Taipei. Taoyuan, Hsinchu, Taichung, Chiayi, Tainan, Kaohsung, Hualien, Taitung | Chih Hang Car Rental | Car Rentals throughout Taiwan

Package Options

Product Info

Purchase Notice

Surcharge(s)

Mileage (fees to be paid on-site)

Late Return (fees to be paid on-site)

Fuel costs (fees to be paid on-site)

One-way Rental (different drop-off)

Car Seat Rental

Reminders

Car Rental Location

Taipei Chengde Branch

HSR Banqiao Station Branch

Taoyuan Airport Branch

Hsinchu Station Branch

HSR Taichung Station Branch

Chiayi Houyi Branch

Tainan Ching Nian Branch

HSR Tainan Station Branch

HSR Zuoying Station Branch

Kaohsiung Gangshan Headquarter

Taitung Station Branch

Hualien Station Branch

How to Redeem Your Voucher

How to Use Your Voucher

Voucher Redemption Period

Cancellation Policy

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