★ After placing your order, please pay close attention to your KKday order messages and ensure your phone is reachable from Japan. Please provide your LINE ID, WhatsApp, or WeChat ID when ordering so the driver or customer service can confirm your itinerary information. No refunds will be issued if your trip is affected by our inability to contact you.
★The basic private charter car service time is 10 hours (calculated from the time specified by the guest). If the actual usage time on the day exceeds the originally confirmed time (including the impact of traffic congestion), the passenger will be charged an overtime fee based on the actual overtime situation, which will be paid to the driver on the spot.
★ If the rental period falls between 22:00 and 07:00, a night service fee will be charged. The night fee and child seat/booster seat fees are payable on the product page; overtime fees are payable by the traveler on-site.
★ On the day of the trip, the driver will suggest return time and order of attractions based on traffic conditions and weather to ensure the trip can be completed within the private charter car time. If the passenger insists on maintaining the original route, resulting in overtime, the passenger shall bear the overtime fee.
★ The tour only includes pick-up and drop-off and does not include professional guided tours. The driver can provide basic advice, but this does not include explanations or accompanying the driver into the museum.
★ Pick-up and drop-off locations must be within the Tokyo metropolitan area (Tokyo's 23 wards). Pick-up and drop-off locations in other areas may incur additional distance charges and require prior approval for feasibility.
★ Please fill in the correct information when placing your order, including the number of passengers, the quantity and size of luggage, and the requirement for child seats. If the actual number of passengers or luggage exceeds the vehicle's capacity, the driver has the right to refuse service and will not provide a refund.
★ Due to limited vehicle space, child seats and booster seats will occupy seats. The first one is provided free of charge; subsequent ones will incur a charge and must be noted when booking. On-site requests may not be available.
★ To maintain cleanliness inside the vehicle, please do not eat or drink inside. If the vehicle becomes dirty, a cleaning fee, lost work time fee, and related costs affecting subsequent orders will be charged as appropriate.
★ Please keep your personal valuables and fragile items safe. We will not compensate for any loss or damage.
★ Unforeseen circumstances such as road conditions, weather, holiday crowds, and景区 control measures may affect the day's itinerary. The driver may suggest adjusting the order of events or shortening the stop time. Your understanding and cooperation are appreciated.
If you require additional child seats/cushions, please indicate this when placing your order and notify customer service. The first child seat/cushion is free; the second will incur an additional charge of 2000 yen, payable on the product page.
Child seats/cushions are available in limited quantities; urgent requests cannot be guaranteed.
Service hours from 22:00 to 07:00 are considered late-night service hours. If your ride falls within this timeframe, an additional 2000 yen will be charged. Please pay on the product page.
To ensure service quality and vehicle cleanliness, eating, drinking, and littering are prohibited inside the vehicle.
If the vehicle becomes dirty due to eating or littering, a cleaning fee of 10,000 yen will be charged (payable on-site).
If the vehicle becomes severely dirty due to motion sickness, gastrointestinal discomfort, or other reasons, a cleaning fee of 30,000 yen will be charged (payable on-site).
Overtime fee for a 7-seater comfortable cabin is ¥4400 per hour (payable on-site). Overtime fee for a 10-seater comfortable cabin is ¥6600 per hour (payable on-site). Any time less than one hour will be calculated as one hour.
Pick-up and drop-off areas outside the 23 wards of Tokyo will incur an additional cross-ward service fee (the fee varies depending on the location; please contact customer service promptly).
If you require accommodation in areas such as Hakone, Fuji, Izu, Karuizawa, or Nikko, please deduct approximately 2 hours for the driver's round-trip travel time.
For itineraries that cross different routes, a cross-ward service fee will apply (e.g., if you wish to visit both Kamakura and Mt. Fuji). Please contact customer service in advance.
The pricing for our Tokyo private car charter service is designed to be transparent. It generally includes expressway tolls and parking fees. This means you won't have to worry about additional expenses during your trip, allowing you to fully enjoy a comfortable and convenient exclusive charter experience, focusing on the pleasure of your journey.
Yes, private car charter services in Tokyo and its surrounding areas provided by professional platforms are completely legal and hold valid operating licenses. These services typically come with experienced Chinese or Japanese-speaking drivers, and the vehicles comply with local safety standards, ensuring your trip is safe and secure.
For a one-day private car charter tour departing from Tokyo, you can choose to visit several popular regions, including historic Kamakura, the exotic Yokohama, Hakone with its rich natural landscapes, and the hot spring destinations of Izu or Atami. These areas are all very suitable for day trips, allowing you to easily explore the surrounding scenery.
Tipping is not customary in Japan. The cost of private car charter services in Tokyo typically covers all necessary expenses, and the pricing is transparent. Therefore, you do not need to pay an additional tip to the driver. You can simply enjoy the professional and attentive service.
Yes, Tokyo's private car charter services are equipped with professional Chinese or Japanese-speaking drivers. Regardless of your preferred language for communication, you will receive attentive service to ensure a smooth and effortless journey, making you feel at ease and composed throughout your trip.
Tokyo private car charter services offer comfortable seven-seater and ten-seater vehicle options. These vehicles provide spacious and quiet interiors, specifically designed for travelers seeking a high-quality travel experience. No matter the group size, we ensure you enjoy the utmost comfort during your journey.
After booking a private car charter day tour in Tokyo, your itinerary can be flexibly adjusted according to your personal preferences and needs. This service is designed to create a personalized private journey for you. You can coordinate with the driver on stops and sightseeing times to enjoy a highly customized travel experience.
You can easily book a private car charter service in Tokyo, Japan through the KKday online platform. KKday offers a clear booking process and a variety of vehicle options, allowing you to conveniently arrange a dedicated charter based on your group size and itinerary needs, ensuring peace of mind before your trip and comfort and convenience during your journey.