Taipei

Getting to the train was easy, and the shuttle bus was nice and on time. Upon arriving at the resort, the front desk spoke Korean fluently, which was convenient. The hot springs were also fantastic. We opted for the "Jomsim" set, but I think everyone's experience will vary. Overall, I'd recommend it.

The driver was very nice and friendly. He even shared some must-try food items at some attractions. Overall, a great experience! 😌👍

When I arrived at the venue, the line to purchase tickets was quite long, so I quickly purchased one from KKday while waiting in line to enter. I asked the ticket gate attendant, who instructed me to use the ticket machine in front of the gate. I held the QR code on my smartphone up to the machine, then used the paper QR code issued to enter through the gate. The Maokong Gondola was longer than I expected, and I was able to fully enjoy the magnificent mountain views below and the view of Taipei city in the distance. The ride was long, but it was a very satisfying experience.

Value for money! Delicious!

With a rich itinerary, you can eat and drink your fill and then relax and have fun, making it a perfect trip for family and friends. You can make your own scallion pancakes and play with sheep, deer, capybaras, and meerkats – a day full of joy. Moreover, the driver was friendly and polite, telling us about Yilan's development and unique features, introducing us to different local delicacies, and taking care of the needs of different group members, making it a wonderful travel experience.

Ease of booking (KKday's usability) ​Pros: ​The procedure was easy to complete in Japanese, and the purchasing process was smooth. ​I was able to get a good deal at a discounted price (stating the discount rate or specific amount would be more convincing). ​Were there flexible options for seat selection and time changes when booking (if you used this service)? ​Was it easy to enter the required information, such as your passport number? ​Concerns (if any): ​Were there any issues with using the website or app? ​Was it time-consuming or confusing to issue or collect your voucher? ​🎫 Ticket collection and redemption ​Pros: ​It was very easy to redeem your ticket at the station (did you use the counter or the automatic ticket machine?). ​Was it enough to just present your electronic voucher (the booking confirmation you received by email)? ​Was the waiting time for redemption short? ​Concerns (if any): ​It was difficult to find the redemption location, or the counter was crowded, etc. ​Did you experience any language barriers when redeeming your ticket (whether Japanese was available or not)? ​🚅 What was good about your experience riding the Taiwan High Speed ​​Rail? ​The interior of the train was clean and comfortable. ​The seats were spacious, so I didn't feel tired even on long journeys. ​The train ran on time, allowing for a smooth journey. ​I enjoyed the scenery from the train window, and other specific impressions. ​What were your concerns (if any): ​Inconveniences with the onboard services (Wi-Fi, food and drink, etc.). ​Dissatisfaction with the environment, such as the air conditioning being too strong.