Kawagoe

From Lake Chuzenji in Okunikko to Lake Kawaguchi, a journey of nearly 200 kilometers, we were extremely grateful to our driver for making our family trip with my 85-year-old mother-in-law a smooth one, avoiding the hassle of multiple transfers. The driver was also very quick to respond, assisting us in going to the pharmacy to buy medicine and caring for my mother. It was a very worthwhile two-day, one-night chartered trip; heartfelt thanks!

He was very consistent with showing up whenever we needed him to and brought us to the exact places we were looking for during our trip! He was also very kind and understanding throughout the 2 days we had him. He let us have drinks and snacks in the car also which was very considerate. Lastly, he had to adjust to a sudden schedule change because we wanted to go to a location that wasn’t planned, but he took us there with no trouble! Overall, I couldn’t ask for a better driver, Sun made our two day trip go really smoothly!

With my electronic voucher, I went to the Seibu Railway service counter to complete the process. There were staff members who spoke Chinese, so communication wasn't a problem at all. It was a holiday, and there were almost no seats left on the Chichibu Limited Express before 11:30 AM. The staff member kindly helped me find a seat for the 9:00 AM departure (since I was traveling alone, finding a seat was easier). It was a truly unforgettable trip!

The staff were incredibly friendly. We opted for the basic package, and the staff explained what was included and what items could be added as optional extras. They weren't pushy at all, and even when we didn't choose any additional items, they weren't rude. Highly recommended!