Hsinchu

It was fun and easy to circle the island. With three meals and even snacks and drinks included, the 13 hours felt short, and I would like to try the eastern route next time. The crew also provided excellent service.

We went to a restaurant in the East Gate. There were a lot of customers in front of the restaurant, and the sign on the counter said there was a 70-minute wait. We were initially given a 40-minute wait notice, but when we showed our KKday reservation, the wait was changed to 15 minutes. However, we were seated in just 10 minutes, so the wait wasn't that long. The food was brought out quickly, everything was delicious, and the portions were so generous that two women couldn't finish them. We'd definitely use this reservation service again.

Ease of booking (KKday's usability) ​Pros: ​The procedure was easy to complete in Japanese, and the purchasing process was smooth. ​I was able to get a good deal at a discounted price (stating the discount rate or specific amount would be more convincing). ​Were there flexible options for seat selection and time changes when booking (if you used this service)? ​Was it easy to enter the required information, such as your passport number? ​Concerns (if any): ​Were there any issues with using the website or app? ​Was it time-consuming or confusing to issue or collect your voucher? ​🎫 Ticket collection and redemption ​Pros: ​It was very easy to redeem your ticket at the station (did you use the counter or the automatic ticket machine?). ​Was it enough to just present your electronic voucher (the booking confirmation you received by email)? ​Was the waiting time for redemption short? ​Concerns (if any): ​It was difficult to find the redemption location, or the counter was crowded, etc. ​Did you experience any language barriers when redeeming your ticket (whether Japanese was available or not)? ​🚅 What was good about your experience riding the Taiwan High Speed ​​Rail? ​The interior of the train was clean and comfortable. ​The seats were spacious, so I didn't feel tired even on long journeys. ​The train ran on time, allowing for a smooth journey. ​I enjoyed the scenery from the train window, and other specific impressions. ​What were your concerns (if any): ​Inconveniences with the onboard services (Wi-Fi, food and drink, etc.). ​Dissatisfaction with the environment, such as the air conditioning being too strong.