| Bus type | Transfer bus |
The bus leaves on time. To ensure that you do not miss your bus, check the bus stop (location) in advance and arrive at the boarding location with time to spare. If you miss the bus, your ticket will become invalid. Please note that no refunds will be given and no changes will be accepted.
Arrival at the destination may be delayed due to traffic and weather conditions. Please note that we will not give refunds nor compensate the cost of connection to other modes of transportation and accommodation charges incurred due to bus delays.
The amount of luggage that customers can carry free of charge is limited to ① a weight of 10 kg, ② a total volume of 0.125 cubic meters, and ③ a length of 1.5 meters or less. Please note that if there is a problem with the vehicle structure or transportation (such as luggage blocking the aisle or emergency exit), restrictions may be placed on luggage even if it is free of charge. In addition, pets can be carried in storage cases as described in ②, but please contact the bus company you are using for more information.
Dangerous items are prohibited on the bus. If any of the following applies, we may not accept the passenger on board or discontinue providing our service. (Drunk persons or persons who may cause inconvenience to other passengers, persons wearing dirty clothes, and pets that make noises which may bother other passengers)
If you are going to ride the expressway bus to a place outside of the designated route in this package, please pay the excess fare that is applicable for that section.
Handling of electronic vouchers is subject to matters described herein, as well as Japanese laws, and the transportation agreement, laws, etc. of the operating company.
During the New Year holiday period (December 30th-January 3rd), we will operate using the bus schedule for weekends and holidays.