Tour Operation & Schedule
Strict adherence to meeting time is important.
Please arrive at the designated meeting point at least 10 minutes before the scheduled departure time.
The bus will depart at the scheduled time at the discretion of our staff. We cannot wait for late arrivals. If you miss the departure, the tour fee will not be refunded.
Schedule/Itinerary Changes
The scheduled times and itinerary details are subject to change due to traffic conditions, weather, or other unavoidable circumstances. Thank you for your understanding.
Delays and Compensation
In the unlikely event that the tour is significantly delayed, and you incur expenses such as a taxi fare or accommodation, we regret that our company cannot accept any claim for compensation. We strongly recommend leaving ample time for connections after the tour.
Vehicle Type
Depending on the final number of participants, the tour may use a medium-sized or small bus instead of a large one.
Tour Cancellation
The tour may be subject to cancellation or itinerary changes if the minimum number of participants (usually 1 people, but please check your booking confirmation) is not met. We will inform you at least 3 days prior to the departure date.
In cases of force majeure (e.g., natural disasters, major accidents), the tour may be cancelled without prior notice. A full refund will be issued in such cases.
Special Requests & Health issues
Allergies and Dietary Needs:
If you have food allergies or other dietary restrictions, please inform the person in charge when making your initial booking.
While we will attempt to make arrangements to remove the corresponding ingredients where possible, we cannot guarantee full accommodation or avoidance of contamination, especially at non-designated restaurants or local eateries. We appreciate your understanding.
Other Special Needs:
If you require special assistance or arrangements (e.g., wheelchair access, assistance with small children), please inform us when booking.
We will accommodate your request to the best of our ability. However, please note that some services may incur an additional charge.
Refusal of Service/Requests:
We cannot guarantee that we will be able to accommodate all requests for seating, hotel rooms (if applicable to the tour), or specific allergy arrangements. If we cannot meet a request, we will inform you in advance.
Onboard Rules & Etiquette
Smoking is strictly prohibited inside the bus.
Please be mindful of the person behind you when you recline your seat. For safety reasons, the guide may advise against using the recliner on certain routes.
When leaving the bus, even temporarily, please return your seat to the upright position.
Luggage and Facilities:
The bus is not equipped with a restroom. The bus will make scheduled stops for bathroom breaks.
Please limit your luggage to items that can be safely stored in the overhead bin or under your seat. If you need to store large luggage on the bus during the tour, please notify us in advance. Please note that some small vans cannot accommodate a lot of luggage.
Assigned Seating:
Bus seats will be assigned by the company. While we understand seating preferences, specific seat requests cannot be guaranteed.
In emergency situations, our tour conductor may sit in an otherwise empty seat next to you.
Bringing pets of any kind is not permitted on the tour. (Excluding certified service animals, with prior notice.)
Miscellaneous
Please be aware that no refunds or corresponding compensation can be provided for any complimentary benefits (e.g., entrance tickets, coupons) that you choose not to use.
In accordance with Japan's "Work Style Reform Law," the conductor's working hours are legally restricted. Therefore, meal times during the itinerary will be designated as the tour conductor's rest period.
During designated free time, you are generally expected to enjoy the activities on your own without a guide.
Lost and found items will be held for two weeks after the tour ends. When contacting us about them, it will be helpful to tell us your seating position during the tour.
Perishable items (e.g., food) or items that are difficult to store will be disposed of immediately. Please check carefully before leaving the bus.
The optimal times to visit Mount Fuji's 5th Station for spectacular scenery are typically during the summer (July-August) and early autumn (September). During these months, the weather is generally more stable with less fog and higher visibility, offering a clear appreciation of the majestic mountain landscape. This excursion will take you to the highest point accessible by road on Mount Fuji (approximately 2300 meters above sea level), providing an unparalleled vantage point.
By joining this tour, you can easily travel to the Mount Fuji area from Tokyo via comfortable bus service, eliminating the hassle of planning your own transportation. After the tour concludes, you can conveniently take the Shinkansen bullet train back to Tokyo, ensuring a smooth and worry-free travel experience for your trip.
At Owakudani, you can experience the unique charm of an active volcanic landscape up close. The itinerary includes a ropeway ride, offering panoramic views of the entire volcanic area from above, and extends to Lake Ashi. Along the way, you'll enjoy breathtaking vistas.
On a sightseeing cruise on Lake Ashi, you can relax and enjoy the natural beauty of the Hakone region from the water, including lakeside scenery and the surrounding mountains. On clear days, you may even catch a glimpse of the majestic Mount Fuji in the distance, offering a unique experience of lake and mountain views.
The highlight of an evening visit to Odawara Castle is exploring this historic castle town at night with a local guide. The itinerary includes dinner at a well-known local restaurant, followed by a visit to another unique establishment, allowing you to experience the charm and culture of the area after dark.
At Mount Fuji's 5th Station, you can reach the highest point accessible by road (approximately 2300 meters above sea level) for a close-up experience of its grandeur. In Hakone, we recommend exploring the volcanic landscape of Owakudani, taking a ropeway for panoramic views, and enjoying a sightseeing cruise on Lake Ashi to appreciate the lake and mountain scenery, experiencing a rich diversity of natural and cultural landscapes.
The highest point accessible by road on Mount Fuji is approximately 2300 meters above sea level. Even in summer, temperatures can be lower than at lower elevations. Visitors are advised to wear layers of clothing to cope with potential temperature variations and changeable mountain weather, such as a windproof jacket or warm clothing, to ensure a comfortable journey.
This tour provides convenient and easy transportation from the Mount Fuji area back to Tokyo. After the tour concludes, you will travel back to Tokyo via the Shinkansen bullet train. Renowned for its speed and punctuality, the Shinkansen will ensure you return to the city quickly and comfortably, marking a perfect end to your day trip.