Niigata City

This trip involved traveling between the airport and Osaka, and between Osaka and Kanazawa. We reserved seats at the stations. JR stations have many routes, so we needed to allow plenty of time to walk to the platform. Moving between stations required good observation skills and stamina. Overall, it was like a level game, but thankfully everything went smoothly. The ticket price was definitely worth it!

今回のサービスには本当に満足しています。ゲストのフライトが大幅に遅延し、当初の空港送迎を変更しなければならなくなりましたが、スタッフの皆さんが迅速に対応してくださり、新しい送迎時間をスムーズに手配してくれました。 ドライバーさんも一度戻った後、翌日に改めて空港まで迎えに行ってくださり、とても親切で責任感のある対応でした。急な予定変更にも柔軟に対応していただき、ゲストも安心して利用することができました。 連絡もスムーズで、終始安心してお任せできる会社です。今後もぜひ利用したいと思いますし、自信を持っておすすめできます。本当にありがとうございました。

There's a bus directly from Otaru Station to the pier. You can exchange your reservation PDF for a physical ticket at the counter, and you can also keep it as a souvenir. I bought a dormitory-style room, which was a single bed on the side – very nice, a private corner, thank you! The boat trip was an unforgettable experience; I highly recommend it if you have the time and love nature – it's a truly wonderful experience!

The transportation from Niigata to Sado is really great 👍 The staff are all very polite and friendly. The boat is large and stable, making it easy to carry luggage, and you can even feed the seagulls, which is a lot of fun.

It's convenient to buy tickets online and then exchange them for physical tickets at the port's ticket window.