Please dial *#06# on your mobile phone. If EID is displayed, it means your phone supports eSIM; if not, it does not support eSIM.
Once the QR code is scanned and the order is successfully downloaded, cancellation and refunds are not possible.
Installing an eSIM requires a network connection. Please ensure there is available Wi-Fi or mobile data in your environment before installation.
Please install and use the eSIM within 30 days of receiving it; otherwise, it will become invalid.
Each QR code can only be scanned once, and once bound, it cannot be changed to a different device or deleted.
iOS version 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phones vary by country. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check with the Samsung website first.
Due to local policies and network conditions, some applications (including but not limited to Google, LINE, Facebook, Instagram, YouTube, ChatGPT, etc.) may experience connection restrictions or be unavailable. Actual availability depends on the local network environment.
If your location or mobile phone does not support 5G, it will automatically switch to 4G/3G signal. The actual network speed depends on the local signal.
Please be aware that communication quality is affected by different usage environments, and network speed will vary depending on factors such as terrain, climate, building obstruction, number of users, and location.
To ensure all users have a fair use of mobile network services at all times, each telecommunications operator has its own fair usage agreement to regulate fair network usage. If a user consumes excessive data in a congested area within a short period, causing other users to be unable to use the service normally, the telecommunications company may temporarily throttle the speed. We will not be able to intervene in this matter, and your mobile network may be temporarily affected.
The 3HK Asia Multi-Country eSIM utilizes 3HK's roaming resources to support 22 countries and regions across Asia. This extensive coverage allows you to stay connected in various popular destinations throughout the Asia-Pacific region. Specific country lists are usually provided during purchase to confirm your travel destinations are included.
This eSIM offers convenient connectivity across 22 Asian countries and regions using 3HK's roaming network. Key features include the ease of setup via QR code scan, eliminating the need for physical SIM card swaps or ejector pins. It also supports hotspot sharing, allowing you to connect multiple devices or share data with travel companions. Additionally, it provides bonus Hong Kong internet data, making it ideal for transit.
Setting up the Asia Multi-Country eSIM is straightforward. Upon purchase, you will receive a QR code. Simply scan this QR code with your compatible device, and the eSIM profile will be configured automatically. This process eliminates the need for physical SIM cards, making it quick and easy to activate your internet service without the hassle of swapping cards or worrying about losing them.
The 3HK Asia Multi-Country eSIM provides service across 22 specified countries and regions in Asia by leveraging 3HK's roaming resources. While it covers a wide array of destinations, it's designed for broad regional use. It's always advisable to check the exact list of supported countries for your specific travel itinerary to ensure coverage in all your planned locations.
Using an Asia Multi-Country eSIM offers several benefits over physical SIM cards. It removes the need for physical card swapping, preventing loss or damage to your home SIM. Activation is instant via QR code, simplifying the setup process. It also allows you to keep your primary SIM active for calls and texts while using the eSIM for data, providing greater flexibility and convenience during your travels.
Yes, the 3HK Asia Multi-Country eSIM explicitly supports hotspot sharing. This feature allows you to share your internet connection with other devices, such as laptops or tablets, or with travel companions. It provides a convenient way for everyone in your group to stay online using a single eSIM connection, enhancing connectivity during your trip.
The 3HK Asia Multi-Country eSIM stands out by utilizing 3HK's robust roaming network, providing reliable 4G/5G connectivity across 22 Asian countries and regions. A distinct advantage is the inclusion of bonus Hong Kong internet data, making it particularly beneficial for travelers transiting through or visiting Hong Kong. Its easy QR code setup and hotspot sharing capabilities also enhance the user experience.
Yes, a special benefit of the 3HK Asia Multi-Country eSIM is the inclusion of bonus Hong Kong internet data. This makes it an excellent choice for travelers who are visiting Hong Kong or transiting through its airports, ensuring seamless connectivity from the moment they arrive without needing an additional local SIM or data plan specifically for Hong Kong.