Get Up to 25% Off on High Speed Rail tickets | Taichung Aquarium & High Speed Rail Round Trip Tickets | High Speed Rail Holidays
- Purchase your high-speed rail holiday through KKday and get your travel itinerary done in one go, saving you money compared to buying them separately. Our online customer service is the most reliable!
- Carefully selected high-speed rail holiday travel plans with diverse options. Speeds of up to 300 kilometers per hour will quickly shorten travel time to and from your destination. KKday travel is the first choice!
- High-speed rail T-EX APP and the four major convenience stores can easily pick up high-speed rail tickets 24 hours a day, saving time and effort and having fun!
- For more credit card offers and exclusive discounts, please visit the event website . You can also accumulate high-speed rail TGo membership and enjoy exclusive KKday Points rewards!
Product Info
Purchase Notice
- Once booked, dates, number of people, ticket type, room type, etc. cannot be changed. Please confirm the number of people and ticket specifications are correct before booking. Thank you for your understanding.
- Seats on high-speed trains are automatically assigned by the system. We cannot guarantee seat continuity, nor can we specify seats or carriages. If you require consecutive seats, please indicate this in the remarks column. Actual seating arrangements are subject to the system's assignment results.
- If you need to change your train/bus number, please contact KKday customer service 8 days before departure. Only one change is allowed. No changes will be accepted within 7 days of departure.
- High-speed rail reservations open 29 days before departure. Orders can be placed up to 29 days in advance, but securing a seat cannot be guaranteed.
- Because high-speed rail tickets can only be booked within 29 days (including the day of travel), if the 29th day falls on a Friday or Saturday, you can flexibly book tickets up to Sunday. If your travel date is beyond the booking period, the order processing staff will prioritize booking the train you need after booking opens, but the actual train availability will depend on the reply from the order processing staff.
- The definition of a child varies depending on the itinerary, and any additional charges on-site are subject to the regulations of the service provider.
- For children not occupying a bed, the price only includes insurance and administrative processing fees. If a high-speed rail ticket is required, it can be purchased when selecting the number of tickets. Any other additional costs must be borne by the customer on-site.
- Children not occupying a bed: This means that the child does not occupy a bed. If you decide to have 2 children share a bed, please select 1 child + 1 child not occupying a bed; the maximum number of children not occupying a bed is 2 (for any additional restrictions on the number of children, please see the child definition description for each product). Children not occupying a bed do not include hotel meals, facility use and supplies.
- Placing an order for a package does not mean the reservation is complete. A voucher will be issued after the order processing staff confirms the order and indicates that the order has been successfully placed. If you have any doubts, please do not place an order.
Reminders
Before ordering this product, please carefully read the ordering terms and conditions. If the ordering person is not the passenger, they will act as an agent and are obligated to fully inform the passenger of the itinerary. The ordering terms and conditions will be binding upon the passenger upon clicking "Agree." Any subsequent defense by the passenger claiming ignorance or unawareness will not be accepted.
Those who purchase the "Love Ticket/Respect for Senior Citizens Ticket" must bring valid ID when entering and exiting the station on the day of departure for inspection by high-speed rail station staff. If you do not bring your ID or find any discrepancies during inspection, the high-speed rail has the right to refuse you boarding and you will need to purchase another high-speed rail ticket. The original high-speed rail holiday ticket cannot be refunded or refunded.
For Nangang, Taipei, and Banqiao, the above three stations are not applicable if any two stations are the departure and arrival stations (for example, a trip with Taipei Station as the arrival station is not applicable for departures from Nangang and Banqiao).
The price includes one round-trip, reserved seat in a standard carriage on the high-speed rail. The travel date must coincide with the departure date of the itinerary. A single order must be made for passengers arriving and departing from the same departure and destination stations, traveling on the same train. This special offer is for round-trip tickets and is non-refundable.
This special high-speed rail ticket offers a discounted fare and is valid only on the same day of travel. It is not registered with your name and will not be reissued if lost. Please keep it in a safe place. Any altered, defaced, or photocopied ticket will be invalid.
For pre-orders departing after the 29th, please fill in 2-3 high-speed rail trains for each return trip in the "Order Notes" field. The actual train number obtained will be determined by the customer service staff's response.
Please contact KKday customer service directly for details on each product, including payment methods, payment deadlines, and passenger rights. For details on other departure locations, carriage types, preferential status, number of passengers, pricing, and related regulations, please contact KKday customer service directly.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify, or suspend this program. Any changes to this program and its products (including but not limited to price adjustments, content changes, etc.) will be announced on the official Taiwan High Speed Rail Holiday website and on KKday without prior notice.
For itinerary changes, refunds, and other related procedures for high-speed rail tickets included in this project, please contact KKday customer service. If you need to cancel your order, please contact KKday customer service.
This package is a special offer and must be redeemed on the departure date. Separate redemptions or cancellations of individual items will not be accepted, and exchanges for other items of equal value are not permitted. Please contact the original travel agency for any changes.
How to Use
- How to use the high-speed rail during holidays -
- Taiwan High Speed Rail
1. Please use your physical ticket or mobile phone e-ticket to enter the high-speed rail station
2. High-speed rail reservations are only available within 29 days of your travel date. If your travel date is not within 29 days, your reservation will be made and mailed after the date it is available.
3. Each passenger in the same booking is limited to boarding/disembarking at the same station and cannot board/disembark at different stations.
4. High Speed Rail holiday tickets are special, with specific departure and arrival stations. For example, if you depart from Taipei Station and stay at a Kaohsiung hotel, your outbound ticket will be from Taipei to Zuoying, and your return ticket will be from Zuoying to Taipei. No refunds will be given for any stops beyond the designated destination. If you miss a stop, you will need to pay the difference in the official High Speed Rail fare.
5. This special offer high-speed rail ticket is a discounted ticket and is only valid for travel on the designated train on the day.
- High Speed Rail Round Trip + Taichung Aquarium Ticket
1. Please present this voucher at the counter.
- High-speed rail holiday cancellation notice -
1. According to the regulations for high-speed rail holiday tickets, no refunds can be made for any single leg of the journey.
2. All ticket refunds must be handled by KKday. Ticket refunds and exchanges are not available at the ticket windows at any High Speed Rail stations.
3. Note: Due to the High Speed Rail holiday ticket regulations, if multiple people book the same ticket and need to cancel or exchange their tickets, they must process the refund or exchange together. Individual refunds or exchanges are not permitted. A refund or exchange fee will be charged to all participants. We apologize for any inconvenience this may cause.
- High-Speed Rail Holiday Cancellation Policy -
- If you need to cancel an order, please contact KKday customer service first.
- Due to administrative time constraints, the cancellation policy will be based on the text below KKday. Order cancellation requests will only be accepted between 08:30 and 16:00 daily. Requests submitted after this time will be considered deferred for one day.
- If you have already issued a high-speed rail ticket, an additional cancellation fee of NTD20 per ticket will be charged (round-trip tickets count as 2 tickets)
- Free cancellation for more than eight days before departure (excluding departure date)
- If you notify us of changes or cancellations within seven to four days before the departure date (excluding the departure date), a cancellation fee of 30% of the total amount will be charged.
- If you notify us of any changes or cancellations within three days before the departure date (excluding the departure date), a cancellation fee of 70% of the total amount will be charged.
- If you notify us of changes or cancellations on the departure date, a cancellation fee of 100% of the total amount will be charged.
- (For example, if you depart on 12/8 and change or cancel your order before 11/30, you will be charged a free cancellation fee. If you change or cancel your order between 12/1 and 4, you will be charged a 30% handling fee. If you change or cancel your order between 12/5 and 7, you will be charged a 70% handling fee.)
How to Use Your Voucher
- Please present the e-voucher on-site
Validity Period
- The voucher must be used on the selected date and within operating hours; Invalid after expiration
- Supplement: For detailed deadlines, please refer to "How to Use"
Experience Location
Location Name: Taichung Aquarium
Address: No. 168, Haiyang Road, Qingshui District, Taichung CityCancellation Policy
- Cancellations 9 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–8 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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