Taichung

Exchanging tickets is easy, and adults can actually play with children, as most facilities have weight limits. The only issue is that cross-industry purchases cannot be used to offset parking fees.

This shared tour was great value. Besides the 9-seater Benz, the driver also acted as a tour guide, accompanying us throughout the entire trip, providing commentary, and even finding great angles to take photos for us – the photos turned out beautifully. Luckily, the weather was nice that day. We ate at a famous tin box bento box restaurant along the way and finally rode a miniature train. Because some sections of the road have many curves, it's recommended that those prone to motion sickness take motion sickness medication beforehand.

sufficient time was allocated for each location, and the driver provided a comfortable day trip by picking us up and dropping off at the hotel in the 9 seater car. driver-tour guide 阿Ken provided food/snacks recommendations at each location. do note that the ferry ticket at Sun Moon Lake can be bought on Klook or KKday, found it to be cheaper than buying on-site. overall a smooth trip that started and ended on time.

I've rented from Zhihang many times; the car prices are relatively cheap, but the car condition is excellent. The service staff are also very professional and friendly. During the car pickup process, a group of foreign guests also needed to pick up their cars, and the staff handled them fluently in English throughout the process—truly impressive. Highly recommended.

Ease of booking (KKday's usability) ​Pros: ​The procedure was easy to complete in Japanese, and the purchasing process was smooth. ​I was able to get a good deal at a discounted price (stating the discount rate or specific amount would be more convincing). ​Were there flexible options for seat selection and time changes when booking (if you used this service)? ​Was it easy to enter the required information, such as your passport number? ​Concerns (if any): ​Were there any issues with using the website or app? ​Was it time-consuming or confusing to issue or collect your voucher? ​🎫 Ticket collection and redemption ​Pros: ​It was very easy to redeem your ticket at the station (did you use the counter or the automatic ticket machine?). ​Was it enough to just present your electronic voucher (the booking confirmation you received by email)? ​Was the waiting time for redemption short? ​Concerns (if any): ​It was difficult to find the redemption location, or the counter was crowded, etc. ​Did you experience any language barriers when redeeming your ticket (whether Japanese was available or not)? ​🚅 What was good about your experience riding the Taiwan High Speed ​​Rail? ​The interior of the train was clean and comfortable. ​The seats were spacious, so I didn't feel tired even on long journeys. ​The train ran on time, allowing for a smooth journey. ​I enjoyed the scenery from the train window, and other specific impressions. ​What were your concerns (if any): ​Inconveniences with the onboard services (Wi-Fi, food and drink, etc.). ​Dissatisfaction with the environment, such as the air conditioning being too strong.

Our family traveled from Kaohsiung to Taoyuan Airport to catch our flight. Instead of taking the High Speed ​​Rail, we opted for a chartered car. Because it was a long weekend, we left a little earlier. There were many vehicles on the road, but the driver was very steady and paid close attention to the traffic. He didn't overtake recklessly or honk his horn because of traffic jams, ensuring a smooth ride for us. He also kindly asked if we needed to rest or use the restroom. The car was spacious and clean. This way of getting to the airport saved us the energy of carrying luggage, and we arrived at the airport not drenched in sweat – a great choice.