[2025 Spring Festival Holiday Project] Taiwan Taoyuan Airport Transfer-Taichung City Airport Transfer｜Major Airport Pick-up Transfer

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

Airport pick up instructions

Pick-up time: The driver will be waiting for you at the airport during the landing time. Free waiting time: The driver will wait for 60 minutes. If you have not yet cleared customs, please be sure to notify the driver. If you do not contact the driver proactively, it will be deemed as giving up after the time limit and no refund will be given. If the flight arrival time is within the range of 22:00 ~ 06:00, an additional night service fee of NT$200 will be charged on site.
If the flight arrives early: Wait for 60 minutes based on the flight's actual arrival time (for delays or slow baggage pickup, please contact the driver to inform the flight of late arrival: within 1 hour of the delay, the driver will wait on site for 60 minutes based on the flight's actual arrival time. Delay time If it exceeds 1 hour, please contact customer service after arrival to rearrange the vehicle. If you are unable to board, a full refund will be issued

Drop-off instructions

Airport drop-off time: The driver will pick you up at the designated location 4 hours before departure. The driver's information and license plate number will be provided in the order message before 20:00 (GMT+8) the day before departure.
Free waiting time: The driver will wait for 15 minutes. If he does not show up yet, he will be deemed to have given up voluntarily. If there is a temporary situation, please be sure to contact the driver by phone to inform him, otherwise no refund will be given.
If the passenger pick-up time is within the range of 22:00 ~ 06:00, an additional night service fee of NT$200 will be charged on site.

Pick up and drop off range


Fare increase area (pay the fare increase to the driver on site)
NT$ 200:> Taiping, Dali, Wuri, Shigang, Shalu, Dadu
NT$ 300: >Wufeng, Waipu, Dajia, Daan, Qingshui, Wuqi, Longjing
Starting from NT$ 500 (please contact customer service) >Dongshi, Xinshe


For other areas, please contact customer service for quotation.


Get off at more points and increase the fare (pay the increased fare to the driver on site)
Please pay the additional fare to the driver on site for multiple drop-off points. Each additional drop-off point will be charged NT$ 100 - NT$ 500. For remote locations, please contact customer service.


Pre-sale precautions

Q: How long is the departure time between the pick-up time and flight departure time when booking the "Airport Drop-off Service"?
Answer: The advance check-in time at the terminal counter is 2 hours for Asian routes, and at least 3 hours for long-haul routes.
You need to add an additional 2 hours to the journey (the total distance is from 4H) or contact customer service, which can calculate the departure time for you. The driver will wait for 15 minutes (buffer time) according to the connection time you filled in. If he does not show up yet, he will be deemed to have given up voluntarily. Non-refundable Q: What are the arrival and transfer times of the flight for booking the "pick-up service"? (Flight arrival time is on time)
A: Please fill in the flight number and flight arrival time for pick-up time. The driver will wait for 60 minutes according to the actual landing time of your plane (free waiting time). If you have not yet cleared customs, it will be deemed as voluntary abandonment and no refund will be given. Q: Booking " Airport pick-up service: Flight arrival and transfer time? (Flight arrival time, if arriving early or delayed)
Answer: Arrive early: If the driver's time allows, he can cooperate. Otherwise, the pick-up flight is delayed according to the original time: within 1 hour of the delay, the driver will wait on site for 60 minutes based on the actual arrival time of the flight. If the delay exceeds 1 hour, please contact customer service to rearrange the vehicle after arrival. If you are unable to board, a full refund will be issued. Question: How is the "number of passengers" calculated?
Answer: Capacity of five-seater: 4 passengers, capacity of nine-seater: 8 passengers. If a child seat is used, the number of passengers will be reduced by 1 for every seat used (if you don’t mind crowding, The original number of rides can still be used). Taiwanese legal regulations: Children under 4 years old must ride in child seats. The fee for each child seat is NT$200. Please make a note in the order and pay it to the driver on site. If you refuse to ride, the driver has the right to refuse to carry the passenger without refund. Question: What does "additional fee" mean?
A: If the customer requires additional services such as adding child seats, multi-point pick-up and drop-off services, or overtime waiting, additional fees will be incurred. Q: How is luggage calculated? A: Everything that needs to be placed in the rear compartment is considered luggage (only here It is a general standard baggage), and items that are too large (such as folding bicycles, folding strollers, folding wheelchairs) are considered special baggage. (Please note in advance for special luggage, including fat bags)
->Not specified for five-seat passengers, 3 pieces of 29-inch luggage (generally refers to general standard specifications, fat boxes may reduce space)
->Nine-seater vehicles are limited to 8 pieces of 29-inch luggage (generally refers to general standard specifications, fat boxes may reduce space)
The number of seats will decrease as the number of luggage increases. If you do not carry it in accordance with the regulations, it will be regarded as voluntarily giving up on site, and no refund will be given.

After-sales problem description

Q: After the order is sent, can I change the order before departure? A: If you want to change the reserved pick-up and drop-off time, please contact the customer service staff. Changes within 2 days before departure will not be accepted.
Q: Where do I meet the driver?
A: If you purchase the placard-raising service, the placard-holding staff will hold the placard for you at the arrival hall of the airport (on your right after exiting customs). Please pay attention to the sign with your name. The placard-holding staff will guide you to take the boarding. car.
General meeting process - there is a pick-up point number at each exit. After picking up your luggage, you can contact the driver by phone and inform the pick-up point number. The driver will then go to pick you up. Question: Can't find the driver when you arrive at the designated place?
Answer: Pick-up service: After getting off the plane, please contact the driver first to inform him that you have got off the plane. The driver will inform you of the designated location. If you cannot be contacted, please take a photo of the scene and keep it (including the current time and agreed location). Otherwise, the driver will also provide the pick-up service. If relevant GPS or photo evidence is not provided, it will be deemed as a No Show and no subsequent fees will be charged.
Airport drop-off service: If you do not find the driver at the designated location, please take photos on the spot for storage (including the current time and agreed location); otherwise, the driver will also provide relevant GPS or photo evidence. Failure to do so will be regarded as No Show and no subsequent fees will be charged. disposal.
Q: Night time period (UTC+8 22:00 - 06:00)
A: If the boarding time falls within this period, a night service fee will be charged. Q: Does the airport transfer price include tax?
I need an invoice to report to the company. How should I handle it?
Answer: Airport transfers are all tax-included. An electronic invoice will be issued for each order and sent by email within 3 days after the order is placed. After receiving it, please print and report it yourself ( For additional on-site fare increase services, please ask the driver now or leave a note. The required issuance information will be sent by email)