No refunds or card returns once any item has been used or the card is damaged.
Exchange your voucher QR code for the physical card at a designated pickup point before use. Once you have collected the physical card, the order cannot be canceled or refunded.
Validity starts on the day you first use a service and runs for the number of days shown on the card. The days must be consecutive. (Redeeming the free gift, the Taiwan Dragon & Tiger Night Market Cups, counts as activating the card, so keep the validity period in mind.)
This is an unregistered card. It cannot be topped up and has no deposit. Lost cards cannot be reported or replaced.
*During long holiday weekends, attractions may change their opening hours or entry times, or suspend services.
*To avoid disruptions to your plans, check the latest announcements on each attraction's official website or social media before you go. On-site operations take precedence.
Collecting your physical card: show your QR code to the staff at any of the pickup points below to exchange it for the physical card.
Card validity
What the card covers
Important notes