Bali eSIM Card: High-Speed Unlimited Data eSIM (QR Delivered via Email)
Experience fast internet and smooth connectivity in Bali, Indonesia. Simply download and activate an eSIM on your phone—no physical SIM card needed.
- Access reliable 4G data from one of the country's top network provider, Smartfren
- Scan the QR code to add the eSIM to your phone; it will automatically register and be ready for use upon arrival in Indonesia
- Extend the usage period by downloading the mySmartfren app from the App Store or Play Store
Package Options
Product Info
— What You Can Expect —
Enjoy a smooth and fast connection while traveling in Bali. Stay connected throughout your trip. Simply download and activate an eSIM on your phone—no physical SIM card needed.
— Important Info —
- No need to get a physical SIM card anymore! Simply download the eSIM on your phone, and it will be ready to use.
- If you have received the QR Code, add the eSIM to your phone. It will automatically register and be usable upon arrival in Indonesia.
- You can download the eSIM and complete the registration in advance before visiting Indonesia. The usage period will begin the moment you first use the data in Indonesia.
- Enjoy reliable and fast 4G LTE data supported by one of the biggest network providers, Smartfren.
- To extend the usage period, download the mySmartfren application from the App Store or Play Store.
- For more information, visit the nearest Smartfren outlet in Indonesia or contact your travel provider.
- NOTE: In compliance with Indonesian government policy, you must submit personal data (a photo of your passport and your phone’s IMEI number—check IMEI by dialing *#06#) in advance for eSIM activation. Failure to provide this data may result in activation delays.
1. Booking Guideline:
- eSIM is only applicable for iPhone XR/XS/XS Max/11/11 Pro/11 Pro Max and iPhone 11–14, Samsung Z Flip, Samsung Galaxy S20, Samsung Galaxy Fold, Samsung Galaxy S10, Samsung Galaxy S21 5G, and Samsung Galaxy S22.
- Before making a reservation, verify that your mobile device is compatible with the local network service provider. Note that no refunds or cancellations can be processed in case of eSIM compatibility issues.
- The connection speed depends on your reception coverage and the local telecommunications company. No refunds will be provided for any decrease in speed.
- This is a data-only SIM card, so making calls, sending texts, or adding additional credits is not supported.
- For eSIM registration, we require a clear passport photo, a photo of your visa stamp, and an IMEI photo of your phone (Check IMEI by dialing *#06#).
- The usage period starts from the moment you first use the data in Indonesia.
- The phone number will start with 088 / +62 88.
- If you have arrived in Indonesia, switch to airplane mode first to ensure your signal.
- For further information, contact +62 81916504200.
2. Usage reminder:
- In accordance with the Fair Usage Policy, users who consume a large amount of data quickly may face limitations on data speed and usage. This decision is at the discretion of the telecommunications company and may be implemented without prior notice.
- Refrain from extensive video streaming and processing large amounts of data in a short time.
- The operator is not responsible for changes in data speed or usage. The agreed fee remains charged during your rental period.
- Note: eSIM registration is only available for non-Indonesian passport holders. This product is not applicable for Indonesian passport holders.
Please check your device is compatible with eSIM - Apple, Google, Microsoft, Samsung
iOS eSIM Setting Instructions 1. Ensure your phone is connected to the internet. Go to Settings > Cellular. 2. Select Add Cellular Plan or Add eSIM and wait a few minutes. 3. Choose Use QR Code. 4. Scan the QR code sent to your email or WhatsApp. 5. Select Continue to proceed to the next steps. 6. Choose the cellular data setting you want to use and select Done when finished.
Android eSIM Setting Instructions 1. Make sure your phone is connected to the internet. 2. Go to Settings > Connections. 3. Select SIM Card Manager. 4. Choose Add Mobile Plan. 5. Select Add Using QR Code. 6. Scan the QR code.
iOS APN Setting Instructions 1. Go to Settings > Cellular. 2. Select Cellular Data Network. 3. Enter the APN, username, and password as shown in the instructions or picture.
SIM Card Specifications
| Data Usage Specifications | 15GB, 18GB, 20GB, 25GB, 30GB, 35GB, 45GB, 60GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | Indonesia |
| Mobile Carrier | Smartfen/Telkomsel |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1（2100 MHz） |
| Top-Up Availability | Top-up unavailable |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspotAll iPhones purchased from mainland China, Hong Kong, and Macau do not support eSIM, and all Samsung phones purchased from mainland China, Hong Kong, Macau, and Taiwan also do not support eSIM. In such cases, a physical SIM is recommended and will be provided and delivered to the customer's hotel. |
Purchase Notice
1. Validity:
- Use your voucher on the selected date
2. Delivery Information:
- Your eSIM QR code will be sent to the email address you provide. Kindly ensure that your email is valid.
- Receive your eSIM QR Code within 1 day(s). If you don't receive a booking confirmation, please inform us.
3. Activation Procedure:
- Download the eSIM by scanning the QR code sent to your email or WhatsApp. The QR code can be scanned up to four times. If you encounter any issues with scanning or downloading, contact +62 81916504200 for assistance.
- Set up the eSIM on your device according to the instructions in the provided picture.
- Please note: Due to Indonesian government policy, submit personal data (photo of passport, phone’s IMEI number—check IMEI by dialing *#06#*, and IMEI and passport combined) in advance to activate the eSIM. Failure to provide this data may cause activation delays.
- Submit personal data via email to operation1@discoveriatrip.com.
- Personal data online registration is available Monday-Saturday (8:30 am–5:00 pm). The operator will process your data after you send it to the email address. If you book for pick-up on Sunday, online registration will occur on the following Monday.
4. Refunds are not eligible in the following cases:
- The SIM card has expired.
- The SIM card has been activated successfully.
- The location of use does not meet signal requirements.
- The mobile device has customized settings that prevent the use of some or all features of the SIM card.
- The mobile device is network-locked or SIM-locked.
- The buyer is dissatisfied with the internet speed or quality (due to network strength at the location, the customer's device not meeting requirements, etc.).
- Other reasons after the SIM card has been activated.
- The buyer does not contact the provider when a product issue occurs.
Eligible Users
Ineligible Nationalities/Regions
- Indonesia
Notes
- e-SIM registration is only applicable for Non-Indonesian Passport Holder. This product is not applicable for Indonesian Passport Holder.
Reminders
The eSIM and guidelines will be sent to the customer's email. Please provide a valid email address.
If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
Check supported devices or how to determine if your device supports eSIM to ensure compatibility.
All iPhones purchased from mainland China, Hong Kong, and Macau do not support eSIM. All Samsung phones purchased from mainland China, Hong Kong, Macau, and Taiwan also do not support eSIM.
Do not delete the eSIM after activation. The eSIM QR code can only be activated once. Assistance cannot be provided if the eSIM has been deleted from the device.
The eSIM must be installed and activated at the destination within 30 days of receipt. Otherwise, the eSIM will become invalid and unusable.
How to Redeem Your Voucher
How to Use Your Voucher
- Please present the e-voucher on-site
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
To use a Bali eSIM, your smartphone must support eSIM technology. Most newer iPhone models (XR and above), Google Pixel phones (3 and above), and select Samsung Galaxy models are compatible. It's recommended to check your phone's specifications or settings before purchasing to ensure your device supports eSIM functionality for a seamless experience.
This Bali eSIM provides high-speed, unlimited 4G data access, ensuring smooth connectivity throughout your trip. It operates on Smartfren, one of Indonesia's leading network providers, known for its reliable coverage. This allows for seamless browsing, streaming, using navigation apps, and staying connected with friends and family without interruption.
You can easily purchase your Bali eSIM online before your trip. The QR code for activation is delivered directly to your email, allowing for convenient pre-arrival setup. Booking through KKday offers the advantage of securing your internet access in advance, ensuring you can activate it immediately upon landing and avoid the hassle of finding a local physical SIM card.
A primary consideration for eSIMs is device compatibility, as not all older smartphones support the technology. Additionally, if you don't activate the eSIM before departure, you might need a temporary Wi-Fi connection upon arrival to download the eSIM profile. However, for compatible devices, the benefits of convenience and no physical SIM often outweigh these minor considerations.
This Bali eSIM utilizes Smartfren, a prominent network provider in Indonesia. Smartfren is known for offering reliable 4G data services, ensuring consistent and high-speed internet connectivity across Bali's popular tourist destinations and surrounding areas. This allows travelers to enjoy stable internet access for their communication and browsing needs.
Yes, this Bali eSIM offers reliable 4G data coverage, especially in popular tourist areas across Bali. You can expect fast internet and smooth connectivity in places like Seminyak, Kuta, Ubud, Canggu, and coastal regions. This ensures you can easily navigate, communicate, and stay connected online throughout your travels without significant interruptions.
Activation of your Bali eSIM is straightforward and designed for convenience. Once you receive the QR code via email, simply scan it using your phone's camera or through your device settings before or upon arrival. The eSIM will then automatically register and be ready for use as soon as you land in Indonesia, providing immediate internet access.
Yes, if your travel plans change and you decide to extend your stay in Bali, you can typically prolong the usage period of this eSIM. This can often be managed by downloading the mySmartfren app, which is available on the App Store or Google Play Store, and following the instructions within the app for a data or usage extension.
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