SIM cards for multiple Asian countries | 3HK 4G/5G universally compatible across the Asia-Pacific region | Pick up at Hong Kong Airport
- Using 3HK Telecom roaming resources, it supports 22 countries and regions in Asia.
- Bonus Hong Kong internet data allowance, the top choice for internet access during transit.
- Supports hotspot sharing
- Pick up your item at Hong Kong International Airport – quick and convenient!
- Three-in-one card, no need to find a card sleeve.
Package Options
Product Info
Purchase Notice
- Orders that cannot be cancelled, refunded, or changed.
- If your location or mobile phone does not support 5G, it will automatically switch to 4G/3G signal. The actual network speed depends on the local signal.
- Support ChatGPT
- This SIM card only provides data internet access; it cannot be used for calls, text messaging, or other value-added services.
- Please be aware that communication quality is affected by different usage environments, and network speed will vary depending on factors such as terrain, climate, building obstruction, number of users, and location.
- To ensure all users have a fair use of mobile network services at all times, each telecommunications operator has its own fair usage agreement to regulate fair network usage. If a user consumes excessive data in a congested area within a short period, causing other users to be unable to use the service normally, the telecommunications company may temporarily throttle the speed. We will not be able to intervene in this matter, and your mobile network may be temporarily affected.
Includes/Excludes
Reminders
Please provide your order number and phone number when picking up your goods so that the counter can verify and ship them.
Please check the items upon receipt. We are not responsible for any items received after you leave the counter.
If it is a dual-SIM phone, please insert the SIM card into the SIM1 primary card slot and clear the SIM2 slot.
If your location or mobile phone does not support 5G, it will automatically switch to 4G/3G signal. The actual network speed depends on the local signal.
This item is non-cancellable, non-refundable, and non-changeable.
Please be aware that communication quality is affected by different usage environments, and network speed will vary depending on factors such as terrain, climate, building obstruction, number of users, and location.
To ensure all users have a fair use of mobile network services at all times, each telecommunications operator has its own fair usage agreement to regulate fair network usage. If a user consumes excessive data in a congested area within a short period, causing other users to be unable to use the service normally, the telecommunications company may temporarily throttle the speed. We will not be able to intervene in this matter, and your mobile network may be temporarily affected.
Pickup Point
Hong Kong International Airport (HKG) T1
Arrival Hall, 5th Floor, Area A, Counter A16
Monday 07:00 - 23:00
Tuesday 07:00 - 23:00
Wednesday 07:00 - 23:00
Thursday 07:00 - 23:00
Friday 07:00 - 23:00
Saturday 07:00 - 23:00
Sunday 07:00 - 23:00
How to Use
- Activation Details -
- Upon installation and SIM card insertion, most phones will automatically recognize the APN. If the device cannot recognize it, please manually set the APN: mobile.three.com.hk
- If it is a dual-SIM phone, please insert the SIM card into the SIM1 primary SIM slot and clear the SIM slot 2.
- Most smartphones can activate the SIM card by enabling "Mobile Data/Data Roaming". The SIM card can be activated automatically and has unlimited additional settings.
- If it cannot start automatically, please start it as follows -
- Android APN Settings: Insert SIM card > Settings > General > Mobile Services > Enable Mobile Data/Data Roaming > Select 4G/LTE > Mobile Data Network > Access Point Names (APN) > Please set according to the APN information on your SIM card.
- iOS APN Settings: Insert SIM card > Settings > Mobile Services > Mobile Data Options > Data Roaming > Select 4G/LTE > Settings > Mobile Data Network > Please set according to the APN information on your SIM card.
- It is recommended to use the card within 90 days of receiving it.
How to Use Your Voucher
- The e-voucher will be sent to your email inbox. Please exchange it for physical tickets at the designated location
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
The SIM card tray on an iPhone is usually located on the side of the device. First, find the SIM ejector tool that came with your phone or one you have on hand. Insert the tool vertically into the small hole next to the SIM card tray and press gently. The tray will pop out. After removing the old SIM card, insert the multi-country Asia SIM card correctly into the tray and push it back in. Ensure the phone is placed steadily during the operation to avoid damage to the SIM card or tray.
If you don't have a SIM ejector tool on hand, you can find some common household items to use in a pinch. Popular alternatives include a paperclip, a thin earring post, a pencil tip, or a toothpick. Be sure to choose an item with a fine yet sturdy tip that won't scratch your phone or the SIM card tray. Gently insert your chosen tool into the small hole next to the SIM card tray and press until the tray pops out. Be very gentle during the operation to avoid damaging the phone's internal components.
The SIM card tray on most Samsung phones is also located on the side or top of the device. The process for removing the old SIM card is the same as the general method using a SIM ejector tool. Locate the small hole next to the SIM card tray, and use a SIM ejector tool or an alternative item to press gently until the tray pops out. After removing the old card, insert your multi-country Asia SIM card into the tray and push it back into the phone following the indicated direction. Please pay attention to the orientation of the tray and the notch on the SIM card.
If you encounter any problems with your multi-country Asia SIM card during use, such as inability to access the internet or needing a replacement, we recommend first contacting the customer service team that provided the SIM card. The product information usually includes their contact details or support channels. Clearly explain the issue you are facing, and the customer service representative will provide remote assistance, troubleshooting guidance, or direct you to a designated service location for replacement or inspection, ensuring your travel connectivity remains smooth.
Upon receiving your multi-country Asia SIM card, first, remove your old SIM card according to your phone model (e.g., iPhone or Samsung). Gently push out the appropriate size SIM card from the tri-cut card and insert it into your phone's SIM card slot. After restarting your phone, go to your phone's settings, find the 'Mobile Network' or 'Data Roaming' option, and ensure data roaming is enabled. The SIM card usually activates automatically; if you encounter issues, please check if the APN settings are correct.
Yes, there are general basic steps for removing your phone's old SIM card. First, turn off your phone for safety. Then, locate the SIM card tray on the side or top of your phone. Use a SIM ejector tool or an alternative (like a paperclip) to gently insert it into the small hole next to the SIM card tray until the tray pops out. After removing the old SIM card, place the new card in the correct position and push the tray back into the phone. Finally, restart your phone.
This multi-country Asia SIM card utilizes 3HK telecom roaming resources and supports a wide range of network services across the Asia-Pacific region. It covers 22 countries or regions in Asia, ensuring you stay connected in multiple destinations. Additionally, this product includes bonus data for Hong Kong, which is a very practical option for travelers planning to transit or make short stays in Hong Kong, providing convenient internet service.
Yes, this multi-country Asia SIM card offers an extra data allowance specifically for travelers transiting through Hong Kong. When you pass through Hong Kong International Airport or have a short layover in Hong Kong, you can use this bonus data to conveniently check flight information, stay in touch with family and friends, or engage in simple online activities. This makes your transit process smoother without worrying about network issues.
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