[Cancellation Policy]
Refunds are not eligible in the following cases:
If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
Check Supported devices or How to know that your devices support eSIM or not to make sure that you can use eSIM on this device
All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM, and all Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
Please do not delete eSIM after activating. The eSIM QR code can only be activated once. We are not able to assist you if the eSIM has been deleted from the device.
It must be installed and activated at the destination within 30 days after receiving the eSIM, otherwise the eSIM will become invalid and unusable.
The quality of communication may be affected by outside conditions; surrounding landforms (e.g. mountains), weather, obstruction by buildings, the number of users, or locations may affect the speed and quality of the internet
In accordance with the Fair Usage Policy, excessive video streaming or data consumption may cause slower or weaker signal reception
[eSIM COMPATIBILITY CHECKING GUIDELINES]
Step 1: Go to “Settings” > “Cellular”.
Step 2: If the “Add eSIM” section is available, your phone does support eSIM service.
Step 1: Go to “Settings” > “General” > “About”.
Step 2: Check “Model Name”. See whether it is listed in our “eSIM supported devices list” (see above)
Step 3: Check the “Carrier Lock” section. It should say “No SIM restriction” – this means your device is not SIM locked.
Step 4: Scroll down to view “Available SIM”, if there is a “IMEI2” number, eSIM can be used on your device.
-ANDROID-
Step 1: Dial *#06#. Press call.
Step 2: Your IMEI number will be displayed. If the EID number is displayed, your device is eSIM compatible. Please note the EID info (if available). This is your eSIM serial number.
Step 1: Open “Settings” on your phone.
Step 2: In the search bar, search for IMEI and choose “IMEI Information”. If this information is available, your phone can use eSIM.
Yes, eSIM technology is widely supported in Taiwan. To use an eSIM, your smartphone must be eSIM-compatible and unlocked. Most newer flagship models from brands like Apple, Samsung, Google, and Huawei support eSIM. Before purchasing, verify your device's compatibility in its settings or through the manufacturer's specifications to ensure a seamless experience during your trip.
Choosing a Taiwan 4G eSIM offers several advantages for tourists, including a cost-effective way to stay connected with unlimited high-speed data throughout Taiwan. It eliminates the need for physical SIM card installation, reducing the risk of loss and simplifying activation. You can enjoy user-friendly and quick internet access without hassle, keeping your original SIM active for calls and texts if needed.
You can easily purchase a Taiwan eSIM online through travel e-commerce platforms like KKday. KKday offers a convenient booking experience, allowing you to quickly select your preferred data plan. After booking, the eSIM and activation guidelines are typically sent directly to your email within 6 hours, ensuring you receive it promptly and can access the internet with ease upon arrival.
Yes, 4G data from a Taiwan eSIM is generally sufficient for typical tourist activities. This includes navigation with maps, using social media, video calls, browsing information, and staying in touch with friends and family. Taiwan's 4G network provides reliable speeds, ensuring smooth online experiences throughout your journey, even in popular tourist areas.
Taiwan eSIMs typically offer high-speed data plans, often providing unlimited 4G connectivity for the duration of your trip. These plans offer excellent value by ensuring you stay connected at all times, supporting real-time navigation, communication, and information access without worrying about data caps. This continuous connectivity enhances your travel convenience and peace of mind.
After purchasing a Taiwan eSIM online, you can expect to receive the eSIM QR code and detailed activation guidelines via email, typically within 6 hours. Activation is a quick and user-friendly process: simply scan the QR code using your phone's camera, follow the on-screen prompts, and you'll be able to access high-speed internet with ease, often within minutes of completing the setup.
A Taiwan 4G eSIM typically provides excellent network coverage and reliability across major cities and popular tourist destinations. Taiwan boasts a well-developed mobile infrastructure, ensuring stable and fast internet access. You can expect strong signals for navigation, communication, and streaming in urban areas and good coverage along main travel routes, making your online experience consistent and dependable.
A Taiwan eSIM offers significant convenience compared to traditional physical SIM cards. It eliminates the need for physically swapping cards, preventing loss and hassle. Activation is quick and digital, allowing you to set up your connection easily by scanning a QR code. Furthermore, an eSIM lets you keep your original SIM active for calls or messages while enjoying high-speed data, streamlining your connectivity experience abroad.