I used the service provided by SeA Travel Team on April 18 and April 19 for transportation between Hanoi and Ha Long Bay, and I was very satisfied with the entire experience.
The driver was professional, punctual, and drove safely. The minibus itself was clean, well-maintained, and equipped with good facilities, making the ride very pleasant.
I would especially like to commend Ms. Mogo Nguyen, the customer service representative, for her outstanding support. She responded to all of my questions very promptly, which gave me great peace of mind throughout the trip. I also appreciated that she proactively followed up after the service to check whether everything went well. That level of care and professionalism truly impressed me.
Overall, this was an excellent experience, and I would definitely choose SeA Travel Team again for future trips to Vietnam.
Our tour guide Henry is very professional and shares a lot about Vietnam's history along the way, giving you a deeper understanding of the country. The trip can be a bit tiring, with a lot of mountain climbing, but you also have the option to skip it. I highly recommend it. It's definitely worth it. Ha Long Bay is beautiful!