Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
In case your selected option is fully booked or does not meet the minimum number of guests required to operate, we will proactively arrange a similar alternative option based on availability on your travel date.
Our team will contact you within 24 hours after booking to confirm the service details.
If you purchase the "Depart from Ha Long" package, please fill in "Ha Long" in the pick-up point when filling the info of your booking
The pickup time will be reconfirmed one day before departure.
Please ensure that you leave your contact info (Messaging Application: LINE/WhatsApp/Viber/KakaoTalk). If the module to fill in App Contact Info is not available, please fill in the Booking Remarks
If we are unable to reach you at least 2 hours before departure and receive no response, the service may be treated as a no-show, and no refund may be applicable