• Travel comfortably from Hanoi to Ha Long Bay by luxury limousine bus and enjoy a smooth full-day journey
• Cruise through the UNESCO-listed Ha Long Bay, admiring stunning limestone karsts and breathtaking scenery
• Explore Sung Sot Cave and visit Titop Island, with opportunities for hiking and panoramic views
• Enjoy kayaking or a bamboo boat ride at Luon Cave, experiencing the calm beauty of the bay
• Savor a delicious buffet lunch onboard and relax on a modern luxury cruise with excellent facilities
• Please provide a WhatsApp number that can be reached during your trip. We will contact you via WhatsApp and the KKday app after receiving your booking to confirm your reservation and provide your estimated pickup time.
Please note: Your guide will contact you via WhatsApp on the evening before the tour to reconfirm your final pickup time. This may differ from the estimated pickup time provided earlier. Kindly follow your guide’s instructions, as pickup arrangements may vary depending on your location. These arrangements are made to ensure a smooth journey and the best experience for all guests.
• If you have not received your booking confirmation, need assistance with pickup details, or have any dietary requests, please contact us at +84 382 859 952 (WhatsApp available).
• According to local environmental regulations, single-use plastic bottles are not permitted in Ha Long Bay. Guests are encouraged to bring a reusable water bottle during the trip. If you prefer not to purchase additional bottled water on board, we also recommend bringing enough water for your personal needs.
• For guests staying in Ha Long: Please arrive at Tuan Chau Marina on time ( 11:30AM- The tour guide will pick you up from 11:30Am - 11:50 AM ). Transfer from Hanoi is not included unless a package with transfer service is selected.
• For guests selecting a Hanoi pickup package: Pickup is available from hotels in Hanoi Old Quarter. Due to traffic regulations and narrow streets, some hotels may not be directly accessible by bus. In such cases, guests may be requested to walk a short distance to the nearest convenient pickup point.
• Guests staying outside Hanoi Old Quarter are kindly requested to make their own way to Hanoi Opera House and be ready by 8:10 AM. The tour guide will pick you up between 8:10 AM and 8:35 AM. As morning traffic in Hanoi can be busy and travel time may vary, we kindly recommend departing early to ensure a timely arrival. To ensure a smooth departure for all guests, the bus is only able to wait for a limited time at the meeting point.
• Estimated pickup time in Hanoi Old Quarter is between 07:30 and 08:30 AM depending on location. Final pickup details will be confirmed one day before departure.
• From Friday to Sunday, drop-off may be arranged at the nearest accessible point to your hotel due to pedestrian streets and traffic restrictions in the Old Quarter.
• The itinerary, departure time, activities, and transportation arrangements may be adjusted, delayed, or canceled due to weather conditions, traffic situations, operational requirements, or instructions from local authorities. Any changes will be made to ensure the safety and best possible experience for all guests.
A minimum of 1 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 07:30). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: High blood pressure, Heart disease, Acrophobia, Epilepsy, Asthma
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time