Service Area Coverage: Tokyo City, Sapporo City, Nagoya City / Hakuba, Yuzawa, Naeba, Karuizawa, Hoshino, Niseko, Furano, Rusutsu, Kiroro, Takasu Snow Park, and other popular ski resorts.
The car rental service is available from 6:00 am to 8:00 pm. A night service fee will be charged for rentals outside of these hours (an additional fee of 5,000 yen per hour will apply depending on the end time).
Free waiting time: The free waiting time is 30 minutes. A surcharge of 3000 JPY/30 minutes will apply for any time exceeding this.
Overtime fees should be paid to the driver in cash. You can also contact customer service to pay the relevant additional fees in advance.
If the number of passengers and luggage exceeds the vehicle's capacity, the driver has the right to refuse pick-up and drop-off without providing a refund.
Cancellation Policy: You can cancel for free up to 24 hours before your scheduled rental time. Refunds will be credited to your account within 7 to 14 business days after cancellation.
This service is a private car transfer and does not include guided tours or other tour information. Thank you for your understanding.