After scanning the QRcode to successfully download the order, the order cannot be canceled or refunded.
Installing an eSIM requires an internet connection. Please install it when you have a stable Wi-Fi or mobile data connection (installation may fail due to Wi-Fi at some airports).
It is recommended to scan and install the eSIM after arriving at your destination to avoid the expiration date starting prematurely. (However, travelers to Turkey must install the eSIM before arriving in Turkey.)
Before using an eSIM, please be sure to disable data roaming on your domestic SIM card to avoid accidentally using your domestic SIM card's mobile data network and incurring high international roaming charges. You will be responsible for all related costs; no additional subsidies will be provided, including roaming fees, overseas SIM card/eSIM purchase costs, and transportation expenses.
iOS requires version 12.1 or higher; please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS have eSIM functionality.
The versions of Samsung mobile phones vary from country to country. Samsung mobile phones purchased in Taiwan do not support eSIM. For other regions, please check with Samsung’s official website first.
Please be aware that the signal may affect the quality of the Internet depending on factors such as location, terrain, building coverage, number of users, weather, etc.
To maintain network connection quality and uphold the Fair Usage Policy (FUP), telecommunications companies worldwide sometimes impose data rationing on users who consume large amounts of data in a short period, which may result in internet access disruptions or slower speeds. To ensure a stable internet connection, please avoid prolonged periods of watching or downloading videos, updating software, sharing your hotspot with others, or engaging in other activities that consume excessive data.
iOS: Settings > Mobile Services > Join Mobile Plan > Scan QR code > Join Mobile Plan
Android: Settings > Internet (Connections) > SIM Card Manager > Add SIM Card (Add to Action Plan) > Scan QR code
1. After arriving at your destination, turn off other SIM cards and only turn on the eSIM and its data roaming.
2. Set the APN of the eSIM (APN will usually be automatically identified, but if it cannot be automatically identified, you need to set it manually)
The European eSIM offers extensive coverage across many European countries. It supports 5G/4G networks in 20, 40, or even 52 European countries, depending on the specific plan chosen. This allows seamless connectivity as you travel through multiple destinations without needing to switch providers or worry about regional limitations.
It is highly recommended to purchase your European eSIM before you travel, ideally a few days to a week in advance. This allows ample time to receive the QR code and complete the setup process at your leisure. Booking through KKday offers convenience, as you can easily select your desired plan and receive instant confirmation, ensuring you are ready to connect the moment you land.
Yes, European eSIM plans are primarily data-only, focusing on providing internet connectivity. They function by allowing you to scan a QR code to activate the eSIM profile on your compatible device. Once activated, your device connects to local 5G/4G networks in the covered countries, providing high-speed internet for browsing, streaming, and using apps without needing a physical SIM card.
You can expect fast and stable 5G/4G network connectivity throughout the covered European countries. The eSIM connects you to reliable local networks, ensuring smooth internet access for all your travel needs. This includes quick loading times for maps, seamless video calls, and efficient data usage, providing a high-quality online experience.
One potential drawback is that older phone models may not support eSIM technology. Additionally, while most plans are data-only, they typically do not include a local phone number for traditional calls or SMS, requiring reliance on internet-based communication apps. Initial setup requires an internet connection to download the eSIM profile.
Activating a European eSIM is straightforward. After purchase, you will receive a QR code via email. Simply scan this QR code with your compatible smartphone's camera or through your device's settings to install the eSIM profile. For iOS 17.4 and above, one-click installation is supported, making the process even quicker and easier.
Absolutely. The European eSIM provides robust 5G/4G internet access, allowing you to use popular applications like TikTok, Instagram, Google Maps, Facebook, and ChatGPT smoothly. This ensures you can stay connected, navigate efficiently, and share your travel experiences without interruption during your trip.
European eSIMs typically offer a variety of data plans to suit different travel needs. These include daily high-speed data plans, which refresh daily with a set amount of high-speed data, and total data plans, which provide a fixed amount of data for the entire trip duration. You can choose the plan that best fits your expected data consumption and trip length.