Once you have successfully downloaded the order by scanning the QR code, you will not be able to cancel or refund the order.
Installing an eSIM requires an internet connection. Please install it when you have a stable Wi-Fi or mobile data connection (installation may fail due to Wi-Fi at some airports).
Each QR code can be scanned once and can be scanned repeatedly on the same device. Once bound, you cannot change devices or delete the code.
Please scan and install the eSIM after arriving at your destination to avoid premature validity.
iOS 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phones vary in different countries. Samsung phones purchased in Taiwan do not support eSIM. Please confirm with the Samsung official website for other regions first.
Please note that signal quality may be affected by factors such as location, terrain, building obstruction, number of users, and weather.
In accordance with international data communications fair use policies, we recommend disabling Facebook's automatic video browsing function and app automatic updates or synchronization functions to avoid excessive data usage. Please note that if your internet speed slows down or you become unable to access the internet due to prolonged online TV or video viewing, downloading large files, or playing online games, you will not be eligible for a refund or compensation.
After placing an order, you will receive an email saying "Your eSlM is ready" and will be notified of the latest installation time and installation method.
How to install:
iOS: Settings > Mobile Services > Join Mobile Plan > Scan QR code > Join Mobile Plan
Android: Settings > Internet (Connections) > SIM Card Manager > Add SIM Card (Add to Mobile Plan) > Scan QR code
Enable the activation mule:
1. After arriving at your destination, turn off other SIM cards and only turn on the eSIM and its data roaming.
2. Set the eSIM APN (usually the APN will be automatically recognized, if not, you need to set it manually)
This eSIM offers extensive 5G network coverage in numerous Asian countries, including major destinations like Singapore, Malaysia, Thailand, India, Japan, and South Korea. It is designed to provide seamless, high-speed internet access across a wide range of popular travel locations within the continent, ensuring consistent connectivity for travelers.
Using an eSIM significantly streamlines your internet experience by eliminating the need for physical SIM card swaps. You can activate it instantly via a QR code upon purchase, connecting quickly to local 5G networks upon arrival. This saves valuable time, avoids the hassle of managing small physical cards, and simplifies maintaining continuous connectivity across multiple countries on your trip.
When selecting an eSIM plan for your Asian trip, consider the specific countries you'll visit to ensure the plan offers comprehensive coverage for all destinations. Evaluate data plan types, such as daily high-speed allowances or total data packages, to match your expected usage. Also, confirm your device's compatibility with eSIM technology and look for convenient installation methods like one-click setup.
Yes, this eSIM provides flexibility with different data plan types tailored for use across Asian countries. Travelers can choose between daily high-speed data plans, which refresh a specific allowance of high-speed data each day, or total data plans, which offer a fixed amount of data to be used throughout your entire trip. This allows you to select the option that best suits your travel duration and data consumption habits.
An eSIM integrates directly with local partner networks in supported Asian countries, often making traditional data roaming concerns irrelevant. Once activated, your device typically connects automatically to these networks. For seamless usage, ensure your eSIM profile is actively enabled in your phone's cellular settings, and verify that data roaming is turned on specifically for that eSIM, as it's typically configured to work within the plan's designated coverage without incurring extra roaming fees.
While this eSIM offers extensive 5G coverage across many Asian countries, as with any mobile network service, connectivity can occasionally vary in very remote, mountainous, or geographically isolated regions. It's always a good practice to review the specific coverage details for your intended destinations before traveling, particularly if your itinerary includes off-the-beaten-path or less populated areas, to ensure optimal internet access.
The installation process for this eSIM is quick and easy: simply scan the provided QR code to activate it. This allows for instant connection to the local network upon arrival, eliminating the need for physical SIM card changes. Regarding device requirements, an eSIM-compatible smartphone is essential. For even greater convenience, devices running iOS 17.4 and above support a simplified one-click installation.
Yes, this eSIM is designed to support the reliable use of popular social media and navigation applications across all its covered Asian countries. Travelers can confidently utilize apps such as TikTok, Instagram, Google Maps, Facebook, and ChatGPT for communication, navigation, and entertainment needs without interruption, leveraging the stable 5G network for a smooth experience.