Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Meet your guide at Floriana Straszewskiego 17. If you are interested in complementary Krakow hotel pick-up, please contact the supplier at least 24 hours before the tour. You will receive instructions for arranging your pickup after booking.(Floriana Straszewskiego 17, Kraków, Polska)
Know in advance:All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
All visitors are required to pass through security checks before entering the museum grounds
If you are interested in complementary hotel pick-up, please contact the supplier at least 24 hours before the tour. You can find their contact information in the voucher after booking
The travel to the museum and memorial in Auschwitz-Birkenau takes around 1 hour 30 minutes
The tour of the camp in Auschwitz will take around 3.5 hours