The physical ticket and physical itinerary information will be sent by mail 3-7 days before departure. Please be sure to check whether the contents are the same.
The Island Star carriage is shorter, so please be sure to wait at the designated platform and carriage boarding area to avoid affecting your own rights.
All train seats are assigned by a computer system, and the continuity cannot be guaranteed. We apologize for any inconvenience.
Since the train for this itinerary provides travel package itineraries, no refunds will be given if you cancel the outgoing/returning one-way trip.
In case of bad weather or force majeure factors, the company reserves the right to cancel or change the itinerary.
Please gather on time at the specified time. If a passenger leaves the group due to personal reasons or fails to meet up during the itinerary, it will be deemed that the passenger has abandoned the itinerary, and the company will not refund the fee.
The driving time stated in the itinerary is for reference only. Due to road conditions or the large number of holiday tourists, the itinerary sequence may be changed depending on the situation.
Part of the itinerary is by bus, please bring your own motion sickness pills or other medicines with you.
Upon arrival in Taitung, if there is a typhoon or bad weather and it is impossible to travel to Green Island, other accommodations in Taitung will be arranged for the second and third nights.
Detention insurance included: If there are force majeure factors such as typhoons, heavy rains, monsoons, etc. that cause the ship to be suspended and you need to be stranded in Green Island, each person can apply for a detention subsidy of NT$1,000 per day. Please keep relevant documents (accommodation fee receipts, flight cancellation certificates) so that you can apply for detention insurance.
Before sending, please make sure to check whether you have brought the original and a copy of the driver's valid [Heavy-duty Motorcycle Driving License] to facilitate the vehicle delivery procedures.
Please bring sun protection products according to your personal needs.
When snorkeling in Green Island, remember to bring swimsuits, swimming caps, and sun protection products; when taking transportation, please bring motion sickness medicine or other portable medicines according to your personal needs.
The product is a personal travel itinerary. Please go to the station to catch the bus by yourself, so we will not send another tour guide to accompany you.
The itinerary is a "car sharing system", and the itinerary will dispatch vehicles (small, medium or large tourist vehicles) according to the actual number of people on the day of departure.
To protect the environment and care for the earth, the hotel will not actively display disposable supplies.