Chiayi

This shared tour was great value. Besides the 9-seater Benz, the driver also acted as a tour guide, accompanying us throughout the entire trip, providing commentary, and even finding great angles to take photos for us – the photos turned out beautifully. Luckily, the weather was nice that day. We ate at a famous tin box bento box restaurant along the way and finally rode a miniature train. Because some sections of the road have many curves, it's recommended that those prone to motion sickness take motion sickness medication beforehand.

Ease of booking (KKday's usability) ​Pros: ​The procedure was easy to complete in Japanese, and the purchasing process was smooth. ​I was able to get a good deal at a discounted price (stating the discount rate or specific amount would be more convincing). ​Were there flexible options for seat selection and time changes when booking (if you used this service)? ​Was it easy to enter the required information, such as your passport number? ​Concerns (if any): ​Were there any issues with using the website or app? ​Was it time-consuming or confusing to issue or collect your voucher? ​🎫 Ticket collection and redemption ​Pros: ​It was very easy to redeem your ticket at the station (did you use the counter or the automatic ticket machine?). ​Was it enough to just present your electronic voucher (the booking confirmation you received by email)? ​Was the waiting time for redemption short? ​Concerns (if any): ​It was difficult to find the redemption location, or the counter was crowded, etc. ​Did you experience any language barriers when redeeming your ticket (whether Japanese was available or not)? ​🚅 What was good about your experience riding the Taiwan High Speed ​​Rail? ​The interior of the train was clean and comfortable. ​The seats were spacious, so I didn't feel tired even on long journeys. ​The train ran on time, allowing for a smooth journey. ​I enjoyed the scenery from the train window, and other specific impressions. ​What were your concerns (if any): ​Inconveniences with the onboard services (Wi-Fi, food and drink, etc.). ​Dissatisfaction with the environment, such as the air conditioning being too strong.

Our family traveled from Kaohsiung to Taoyuan Airport to catch our flight. Instead of taking the High Speed ​​Rail, we opted for a chartered car. Because it was a long weekend, we left a little earlier. There were many vehicles on the road, but the driver was very steady and paid close attention to the traffic. He didn't overtake recklessly or honk his horn because of traffic jams, ensuring a smooth ride for us. He also kindly asked if we needed to rest or use the restroom. The car was spacious and clean. This way of getting to the airport saved us the energy of carrying luggage, and we arrived at the airport not drenched in sweat – a great choice.

The pick up was easy and the driver sending us up to Alishan was friendly. There were 6 (plus a baby) of us in the vehicle. After dropping in different rest stops, we finally reached in the afternoon, but before the check ins. We stayed in Alishan House. After leaving the luggage, we went for lunch in our hotel that provided a HUGE array of dishes. We took shutter bus to the visitor centre and we carried on our tour. Tour content consist of mainly the history of the place during Japanese occupation and the different types of trees in the area. We checked in for early rest and bus picked us at 430am to see the sunrise. Clear instructions were given on what to do through out. We were brought down Alishan and with different stops. We were blessed to see the Sunrise cos i heard there is only a 25% to see a very clear one such as ours. So Praise the Lord for that. Would come back again.

The driver was kind and thorough. He took photos for us, and when it rained, he even offered us an umbrella when we got off. The bus was clean and tidy. The lunch we had along the way was delicious. It was a great experience to get to know Alishan, even if only briefly. Alishan is a bit far to visit in one day. For those who can only spare one day, this tour is well worth it.