Before you go
At the ski resort
Travel conditions
Tour planning & operation
A minimum of 1 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 15:00). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: High blood pressure, Heart disease, Acrophobia, Asthma, Epilepsy, Pregnant women
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
Pre-departure information will be provided at least 1 day before departure. Please check your KKday messages and email.
The shuttle departs on time. Please adhere to the boarding time. If you miss the departure due to personal reasons, it will be considered as voluntarily forfeiting your spot, and no refunds or rescheduling will be possible.
Restaurants within the ski resort do not provide vegetarian meals. If you have special dietary requirements, we recommend preparing your own food in advance.
As temperatures in Hokkaido are low in winter, we recommend bringing your own warm clothing and a wool hat.
Skiing is an outdoor sport. Please assess your physical health before participating. It is not recommended for travelers who have undergone major surgery or suffered from fractures. If you choose to participate, you do so at your own risk. In case of an accident due to force majeure, please contact the staff immediately.
The itinerary is for reference only. If the schedule or location is adjusted due to force majeure such as traffic or weather conditions, please follow the on-site instructions of the instructor. If any part of the itinerary is canceled, please contact Customer Support, and we will assist with a partial refund.
Each traveler may bring one luggage bag that can be placed on their lap.
This tour is a group activity. If you choose not to participate or leave the group on your own, it will be considered as voluntarily forfeiting your rights to the group lesson, and no refunds or rescheduling will be possible.
To ensure a comfortable experience for every guest, the sizes for snow wear rentals are limited. If you weigh 100 kg or more, we recommend bringing your own gear to ensure comfort and safety during your skiing experience. Thank you for your understanding and cooperation.