Rented clothing and supplies must be returned before 5:00 PM on the day of the experience.
If you require the item to be returned the following day, please apply at the counter on the day of your experience. Whether the item can be returned the following day and the related fees will be subject to on-site confirmation.
If a child is unable to participate in the children's program on the day due to personal reasons, no refund or date change will be provided.
If the store is unable to provide service on the reserved date due to full capacity or other operational factors, the store will contact you separately to assist in changing the date or canceling the service.
If the rented clothing and supplies are not returned by 17:00 on the specified date, an overtime fee of 1,000 yen per person per 30 minutes will be charged.
Please keep the rented clothing and supplies safe; in case of loss or serious damage, the relevant handling methods and costs will be confirmed by the store on-site.
Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:30
Saturday 09:00 - 17:30
Sunday 09:00 - 17:30