A minimum of 5 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 14 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
IMPORTANT: We will depart according to the schedule and will not wait for late arrivals.
This is not a private tour, you will enjoy the tour with other guests together.
If you would like to be seated together as a group, please make a request when booking. Although staff will try to provide customers with their requested seating arrangements, please note that some requests may not be accommodated.
Bringing food and drinks including alcohol into the arena is prohibited. Please purchase food and refreshments from the vendors inside the arena
Please be aware that weekends, holidays, and event days may experience high levels of congestion.
The schedule is subject to change without prior notice.
Refunds will not be provided if you fail to arrive at the meeting location on time (no show).
In the event of a natural disaster, such as a typhoon, the tour will be canceled, and a full refund will be issued.
Please personally take responsibility for your valuables.
Please inform us of any allergies or dietary restrictions when you book. especially if the tour includes lunch.
Not available for wheelchair and stroller.
Note: These guidelines are provided to ensure a safe and enjoyable experience. Thank you for your cooperation.