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Product #152569
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At Fukuoka Airport, travelers hand luggage to an agent for delivery to their city hotel.
【LuggAgent Kyushu】Fukuoka Airport (FUK) - Fukuoka City Hotels Luggage Delivery Service | Discount for 2 or more items
【LuggAgent Kyushu】Fukuoka Airport (FUK) - Fukuoka City Hotels Luggage Delivery Service | Discount for 2 or more items
【LuggAgent Kyushu】Fukuoka Airport (FUK) - Fukuoka City Hotels Luggage Delivery Service | Discount for 2 or more items
【LuggAgent Kyushu】Fukuoka Airport (FUK) - Fukuoka City Hotels Luggage Delivery Service | Discount for 2 or more items

【LuggAgent Kyushu】Fukuoka Airport (FUK) - Fukuoka City Hotels Luggage Delivery Service | Discount for 2 or more items

4.9Excellent
Sold 100+

Free cancellation up to 4 day(s) in advance
Please present the e-voucher on-site

  • Transparent pricing, no need to worry about luggage storage space, travel light and stress-free
  • Provides thoughtful point-to-point luggage delivery service
  • After booking, our online customer service team will contact you to assist with your luggage delivery arrangements
  • Enjoy convenient, secure, punctual, and professional service
[5% App discount] Code: APP5OFF , HK: APP15HK
Instant confirmation

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Product Info

- Service Overview -

  • Service hours:
    - Airport to Hotel: Drop-off between 09:00-15:00; delivery by 21:00
    - Hotel to Airport: Drop-off by 11:00; pickup between 15:00-21:00
    - Hotel to Hotel: Drop-off by 11:00; delivery by 21:00
  • Meeting point:
    Airport: Meet the luggage agent at the designated meeting point at the scheduled time to hand over your luggage.
    Hotel: Luggage will be stored at the hotel front desk by 9 PM on the same day.
  • Service details:
    Drop-off:
    Hotel: Leave your luggage at the front desk by 11:00 and send a photo of the completed drop-off to the luggage agent (customers cannot choose the drop-off time).
    Airport: 09:00-15:00 (customers can choose a 30-minute window for luggage handover with the driver).
    Ex: 09:00-09:30, 09:15-09:45

    Delivery:
    Hotel: Delivered to the front desk by 21:00 (customers cannot choose the time).
    Airport: 15:00-21:00 (customers can choose a 30-minute delivery window).
    Ex: 15:00-15:30, 15:15-15:45
  • !! This service does not include Airbnb options and is only applicable to hotels with a front desk !!





- Important Information -

  • Please provide the following information in the booking notes:
     1. Number and dimensions of luggage
     2. Preferred time and location for drop-off and pickup
     3. Name of the person who made the hotel booking
     4. Contact information available in Japan (mobile phone, email, messaging apps, etc.)
  • Charges are per piece of luggage. If the number of luggage exceeds the booked amount, additional fees will be charged on-site. Luggage can only be collected at the destination after payment is completed. Please be aware of this.
  • Each piece of luggage must not exceed 180 cm in total dimensions (length + width + height) and 32 kg in weight.
  • Your luggage can be a handbag, suitcase, cardboard box, backpack, snowboard bag, or stroller. If the luggage does not comply with any legal regulations, it will be refused even if the booking is confirmed. You must bear all losses and any legal liability.
  • If the drop-off or pickup location is a hotel, the luggage will be handed over via the front desk.
  • Please be sure to note in your booking that the drop-off/pickup location is a hotel to ensure smooth service.
  • After booking, you will receive an email with handover instructions and details. Please refer to the email for all final details. If you do not receive the email, please contact [email protected] directly.



- Overtime Policy -

  • Situations where the customer can be contacted:
    If the customer does not appear within 30 minutes of the scheduled time, an overtime fee of US$10 per 15 minutes will be charged according to the luggage agent's official website pricing.
  • Hotel drop-off:
    If the driver arrives at the hotel but cannot collect the luggage and cannot contact the customer via the front desk or messaging apps, LuggAgent reserves the right to cancel the order without a refund.
  • Airport drop-off:
    1. Flight not delayed: The 30-minute free waiting policy applies. If the customer cannot be contacted and luggage cannot be collected after waiting for more than 30 minutes, LuggAgent reserves the right to cancel the order without a refund.
    2. Handover delay due to flight delay: - For delays within one hour, we will automatically extend the handover time based on the actual flight delay.
    - If the delay exceeds one hour, we reserve the right to cancel the order and refund 50% of the fee.
    - If we choose to continue waiting for more than one hour, we will not charge the customer any waiting fees.
    * Considering factors such as flight delays, border quarantine measures, and customs clearance time, we recommend that customers reserve at least two hours after their flight lands for luggage collection to avoid additional fees.
  • Airport pickup:
    It is rare for customers not to appear at the airport, but if this occurs, we will go to the airline check-in counter provided by the customer to inquire if they have arrived. If the check-in counter is closed and we cannot contact the customer, we will store the luggage in an electronic locker and provide the locker location and code to the customer via email and messaging apps. The customer can then retrieve the luggage from the locker at their own expense.

Know before you book

Reminders

  • ! ! This service does not include Airbnb and is only applicable to hotels with counters! !

  • Please carry your ID card, passport, cash, tickets and other valuables with you as they cannot be retrieved during the service.

  • The fee is calculated based on the number of pieces of luggage. If the luggage exceeds the reserved number, an additional fee (piece) will be charged on site. You can only collect your luggage at the destination after payment is completed. Please note.

  • If the staff is unable to contact the passenger 30 minutes after the scheduled delivery time, it will be deemed as a cancellation of the order and no refund will be given.

  • 【About Airport Services】

  • The pickup time must be at least 2 hours (inclusive) before the flight departure time. If the pickup time is less than 2 hours before the flight departure time, we will not be responsible for any subsequent losses.

  • If the flight is cancelled, if the passenger notifies customer service to cancel the order before the staff picks up the luggage, a full refund will be given; if the passenger notifies customer service to cancel the order after the staff picks up the luggage, no refund will be given and the staff will also send the luggage to the location specified by the passenger.

  • If the flight is delayed, the staff will still check the luggage to the location specified by the passenger.

  • If the flight is delayed within 60 minutes (inclusive), the staff will wait for 90 minutes free of charge from the time you booked the shipment. If the shipment fails to be sent after 90 minutes, it will be deemed that the service has been abandoned and no refund will be given.

  • 【About hotel services】

  • When storing your luggage, please inform the hotel front desk staff that you have entrusted a "LuggAgent" to pick up your luggage. The staff will pick up your luggage based on the photo on the storage receipt. Please be sure to provide photos of your luggage and storage receipt.

  • If you fail to upload photos of your luggage and the storage receipt before the time of delivery, resulting in the staff picking up the wrong luggage or not picking up the luggage, the passenger will bear the relevant responsibilities. Please be aware.

  • If you only need to check in part of your luggage, please check it in separately and get different receipts from the front desk staff; if all your luggage is checked in together, it will be regarded as a full check-in service and the staff will take it away together.

  • If the hotel front desk does not provide a luggage storage receipt, please provide your "booking name" and "room number" and inform the hotel front desk staff that they will pick up your luggage based on the luggage photo, booking name and room number.

  • Please upload a screenshot of the hotel's booking confirmation (including the name of the person making the reservation). After the luggage is delivered, the staff will store it at the front desk and you can pick it up when you check in.

  • After ordering, you will receive a letter with the handover instructions and content. All details will be based on the content of the letter. If you do not receive the letter, please contact [email protected] directly.

How to Redeem Your Voucher

How to Use Your Voucher

  • Please present the e-voucher on-site

Experience Location

Location Name: Experience Location

Address: Fukuoka Fukuoka


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