When picking up the ticket, the counter staff will provide you with the return ticket. If you lose it, you need to buy a new ticket, so please keep it safe.
Passengers from the Republic of China and Chinese please enter your "Chinese name" to speed up on-site ticket collection.
Those who purchase special tickets must purchase additional tickets on site if they are not eligible.
The actual sailing information is based on the confirmation letter reply.
Flights are easily affected by weather factors. Passengers please call Venus Ferry at 089-281-477 for confirmation before traveling. Thank you.
It is not possible to take different ferry services when purchasing a round-trip ticket. If you need to change, you need to cancel the order and reorder.
Please be sure to indicate your return date in the remarks column when ordering.
In accordance with the regulations of the Ministry of Transportation and Communications, the shipping company has insured passengers for personal injury insurance, with each person receiving NT$2.5 million + medical benefits of NT$300,000. The insurance premium is included in the ticket price.
To purchase discount tickets, you need to provide relevant documents at the ticket collection site. If they do not match, you will need to make up the difference on site.
Tickets can only be used on the same day of the ferry. No refunds are allowed after the expiration date. The refund service fee before departure is NT$ 300 per person (infants are exempt from the fee and must provide proof of household registration). Please contact customer service for related needs.