- Important Information -
The total distance of the itinerary must be within 300 km.
If you have a lot of luggage or large items, we recommend booking a suitable vehicle type to accommodate all your belongings. Any additional costs incurred due to failure to follow the recommended passenger capacity and luggage limit for the vehicle type must be borne by the passengers.
Japanese law requires children under 6 years old to use a child safety seat. Please be sure to inform us of the number of children in advance (a child safety seat takes up about 1-1.5 adult seats). If the number of passengers exceeds the capacity of the booked vehicle, the driver will terminate the service on the day, and no refund will be provided.
Please be sure to provide your LINE ID or WeChat ID when booking (after providing the ID, please ensure your friend request settings are enabled so that local Japanese staff can contact you in a timely manner).
Departure time can be selected between 07:00 and 11:00. If you choose the latest departure time of 11:00, you will not be able to use overtime hours on that day, and the driver must finish work no later than 21:00. If the itinerary exceeds the latest service time, a night service fee (3,000 JPY/hour) will apply.
This service is a private transfer and does not include guided tour services such as commentary. Thank you for your understanding and cooperation.
An additional 5,000 JPY per hour will be charged after the 10-hour service limit. The driver will provide return time recommendations based on map instructions; if overtime occurs due to traffic congestion on the day, the guest is responsible for the overtime costs.
If a child safety seat is required, the first one is provided free of charge. Please pay 2,000 JPY on-site to the driver for the second child safety seat.
Please be aware that if the pick-up or drop-off location is outside of Nagoya City (e.g., Chubu Centrair International Airport area), additional pick-up/drop-off fees will apply. Please make sure to note this when booking so customer service can confirm the itinerary arrangements.
Please note that the driver can only communicate in basic English; online customer service will be available to assist with English-language support.
This service is a private transfer and does not include guided tour services such as commentary. Thank you for your understanding and cooperation.
If it is discovered on-site that passengers have not adhered to the reasonable passenger capacity and luggage limit recommended for the vehicle type, any additional costs incurred must be borne by the passengers.