— Product Q&A —
Q: Can I bring pets?
A: Yes, there is no extra charge. Safety is at your own risk. We recommend that you put on a pet life jacket for your pet.
Q: Are there any washing facilities available?
A: Yes!
A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 2 day(s) before the departure date
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
It is recommended to prepare sunglasses, sun hats and mineral water to avoid sunburn and heat stroke.
It is recommended to bring spare clothes so that you can change into them after simply washing off the mud and sand when you get ashore.
It is recommended to wear breathable long-sleeved clothes and pants, as well as sports sandals or river trekking shoes with straps. Do not wear slippers to avoid being washed away by the current.
Please do not stay up late the night before sailing and make sure you get enough sleep to avoid physical exhaustion.
If the walrus is obviously not suitable for going into the water on that day, the activity will be cancelled and a full refund will be made after deducting administrative insurance fees.
For safety reasons, each person will be provided with a life jacket during the activity, please be sure to wear it properly.
It is recommended that those who are prone to seasickness take seasickness medicine half an hour before sailing (please bring your own, as it is not sold on site), and keep the canoe moving at all times after sailing, and look up and into the distance.
This experience needs to be confirmed by the supplier for the second time. Payment does not necessarily mean it will be confirmed. If it is confirmed, an order confirmation voucher will be sent again. Please pay special attention to the email or KKday message notification.
During the event, the coach will assist in photography. After the event, the photos and videos will be uploaded to the Internet for everyone to share and download or use for marketing exposure. If you do not want them to be made public, please inform the team leader separately.