If there is a delay due to force majeure such as traffic conditions or weather, visits to some spots may be canceled. In this case, please contact customer service. We will process a partial refund based on our policy.
In the event of bad weather such as a typhoon or snowstorm, you will be notified by email one day before departure (20:30 local time) whether the trip will be cancelled or not.
To avoid delays, please arrive at the designated location 5 minutes early. We cannot wait for latecomers.
Taiwan experiences a lot of rain throughout the year, and sudden rainfall can occur especially between December and February. We recommend that you bring a folding umbrella with you when joining the tour.
If your flight is cancelled due to a typhoon, you will not be charged a cancellation fee if you submit a typhoon cancellation certificate to us in advance.
The walk to Shifen Waterfall typically takes about 15-20 minutes from the main entrance. The path is well-maintained and offers scenic views of the surrounding natural landscape, including lush greenery and a charming suspension bridge that adds to the experience before reaching the magnificent waterfall viewing area.
Shifen Waterfall is famous for its natural beauty and impressive scale, often nicknamed the 'Niagara Falls of Taiwan'. Its unique horseshoe shape and powerful cascades create a stunning visual spectacle, especially after rainfall. The easily accessible viewing platforms allow visitors to admire the waterfall from various angles, making it a popular spot for photography and enjoying nature.
Generally, there is no admission fee to enter the Shifen Waterfall Park itself. Visitors can enjoy the waterfall viewing areas free of charge. If you prefer a seamless travel experience, booking a private tour through KKday offers dedicated transportation directly to the park, saving you the hassle of navigating public transport and ensuring a comfortable visit to the waterfall and other attractions.
The optimal sequence for visiting Shifen and Jiufen often depends on your starting point and desired experience. Many travelers choose to visit Shifen first to enjoy the waterfall and sky lanterns, then proceed to Jiufen for its old street charm, teahouses, and evening ambiance. A private charter tour can conveniently arrange the itinerary to suit your preferences.
For convenience, especially on a day trip, a private charter tour is highly recommended to reach Shifen from Taipei. This option provides comfortable, direct transportation, eliminating the need to navigate multiple public transport transfers (trains and buses/taxis) and allowing for a more flexible schedule to explore Shifen Waterfall and Shifen Old Street at your own pace.
Shifen and Pingxi are both known for sky lantern activities, but Shifen is particularly famous for its impressive waterfall and the iconic sight of lanterns being released directly on the railway tracks. Pingxi, while also offering sky lantern experiences, focuses more on the quaint charm of its old street and the railway line's historic ambiance, often explored as part of the Pingxi Branch Line tour.
Beyond the popular sky lantern experience, visitors to Shifen Old Street can explore the charming shops selling local snacks and souvenirs, walk along the historic railway tracks that run through the town, and enjoy the nostalgic atmosphere. Many small eateries offer traditional Taiwanese dishes, providing a chance to savor local flavors.
At Raohe Street Night Market, a must-try culinary experience is the Fuzhou Pepper Bun (Hújiāo Bǐng), baked in a traditional clay oven. Other highly recommended foods include grilled seafood, oyster vermicelli, and various traditional desserts. Beyond food, visitors can explore diverse stalls selling clothing, accessories, and enjoy the lively atmosphere, often starting with the Ciyou Temple at the market's entrance.