- You can freely choose your departure time, and customize the itinerary and attractions according to your preferences.
- We provide convenient and comfortable vehicles suitable for 6 or 9 passengers. You will enjoy the convenience of a private transfer without the need to share the ride with others, ensuring a relaxed and worry-free journey to your destination.
- All vehicles provided comply with Japanese legal regulations, and our drivers have over 3 years of professional driving experience.
- We offer multilingual services, including Japanese, Mandarin, Cantonese, English, etc., so you do not need to worry about language barriers.
- Regions listed in the same package option (separated by /) share the same price, but you may only choose one region to visit. If your actual itinerary includes attractions outside the selected region, you will need to pay a corresponding cross-region fee based on the distance and the areas covered.
Example: Hakone/Mt. Fuji/Kamakura. You may only choose one of these regions to visit. If you select the Mt. Fuji area but your actual itinerary includes attractions in the Hakone area, a cross-region fee will be charged based on the distance beyond the selected area.
- Please consult our customer service team for an itinerary quote and recommended purchase link before booking. This helps avoid purchasing the wrong package or settling price differences due to selecting a basic deposit package, which could lead to misunderstandings. Please note that prices may increase during peak seasons, and purchasing a basic package may result in additional charges.
★Please note that drivers can only speak basic English. Most drivers will use translators to communicate with guests.
1. The daily private charter car time is ten hours (including travel time).
2. If the departure point is not in Tokyo, the time will be calculated from the time the driver departs from Tokyo; if the return point is not in Tokyo, the passenger needs to allow time for the driver to return to Tokyo from the passenger's drop-off point.
3. For consecutive private charter car trips of two days or more (if the return destination is not in Tokyo on the same day), the guest needs to pay the driver's accommodation fee of 10,000 yen per night to avoid driver fatigue.
4. The private charter car tour can visit a maximum of 6 attractions per day, with a total distance limit of 300 kilometers. If the limit is exceeded, an additional fee of 150 yen per kilometer will be charged. Please be aware of this.
5. This package does not include reservation services for restaurants, attraction tickets, entertainment venues, etc.
6. Please specify your pick-up and drop-off locations and addresses when placing your order.
7. When placing an order, please provide the private charter car trip you wish to arrange in the remarks. If the trip cannot be arranged or does not meet the requirements, we will discuss with you to change the trip or cancel the order.
8. Please accurately fill in the total number of luggage items when placing your order. If the number of luggage items or passengers does not meet the requirements, we will discuss with you whether to change the vehicle model or cancel the order.
9. If the quantity filled in the order exceeds the vehicle's carrying capacity, the driver has the right to refuse pick-up and drop-off and will not provide a refund. Please note.
10. If we cannot provide a solution that meets your itinerary requirements or if we are unsure whether it is possible to arrange, please contact customer service for assistance and a quote.
11. Please be sure to provide your contact information, such as an easily accessible mobile phone number or social media contact information. If our staff is unable to contact you, no refunds or changes will be made to your order. Please be aware of this.
12. According to Japanese law, children under the age of 6 must use child safety seats (each child occupies 1-1.5 seats). Please inform us in advance of the number of child safety seats needed. The first child safety seat is provided free of charge; each subsequent seat will incur an additional charge of 1500 yen, which must be paid to the driver before boarding.
13. A private charter car of 2,500 yen per 30 minutes will be applied for chartering a vehicle beyond the scheduled time (more than 30 minutes will be counted as 1 hour). Please pay the surcharge to the driver before getting off the vehicle. The billing time is based on the scheduled pick-up time and the end time of the trip (if the departure or drop-off point is not in Tokyo, the driver's round-trip time will be deducted).
14. A late-night private charter car(22:00 to 6:00) will incur an additional charge of 5000 yen per hour, payable to the driver before boarding. The billing time is based on the scheduled pick-up time and the end time of the trip (if the departure or drop-off point is not in Tokyo, the driver's round-trip time will be deducted).
15. If you have a lot of large luggage, we recommend booking a suitable vehicle to ensure it can accommodate all your belongings. Any additional charges incurred due to not meeting the recommended passenger and luggage capacity for the vehicle type will be borne by the passenger.
16. In Japan, traffic jams can cause delays during morning and evening rush hours, as well as on holidays.