If you have a bicycle, please note it on the order in advance. Each person is limited to one bicycle and will be charged NT$100 (one way) when boarding. We only provide transportation and are not responsible for storage.
Passengers who are prone to seasickness are advised to take seasickness medicine 30 minutes before boarding.
Please let us know if you have any special needs or wheelchairs when ordering. The upper limit for electric wheelchairs is 4, and there is no limit for folding wheelchairs. Please let us know if you have any special needs.
Small and medium-sized pets should be placed in a carrier, and large dogs must be kept on a leash and muzzled, with the exception of guide dogs.
Pre-purchased discounted fares are only valid on the same day and cannot be refunded after the same day.
In order to coordinate with the ferry schedule, the "Belle Ferry" may temporarily switch to the "Clouded Leopard/Blue Magpie Ferry". The price difference will be refunded to the passengers. If you do not wish to change to the "Clouded Leopard/Blue Magpie Ferry", a full refund will be given.