— General Service Information —
1. Types of motorbikes:
- Motorbike: Yamaha Sirius 110cc
- Scooter: Honda AirBlade 110cc
2. Pick-up & Return points:
- Add 1: No. 20, Alley 28 Nguyen Kha Trac Street, Mai Dich Ward, Cau Giay District, Hanoi
- Add 2: 1A Trang Tien, Hoan Kiem District, Hanoi
— Important Information —
1. The driver must be 18 years or older and have a valid driving license.
2. Required documents: Nationality Identity Number/Passport and valid driving license, and international driving license for Non-Vietnamese travelers (the actual license, not picture on phone or a photocopy) when receiving the motorbike from supplier.
3. Rental procedures:
- Renters must be of the legal age to drive and have a Driving License issued by an authorized agency.
- The following documents must be left for the service provider's keeping: For tourists traveling by plane, please leave your ID card, or Passport with arrival and departure flight information. (ticket stub or online booking)
- Note: For group rental, only 1 person of the group is required to do the rental procedures.
4. Other services & benefits:
- All bikes are legally registered and having insurance.
- 2 Helmets and 1 raincoat for each bike.
- Clear and transparent rental agreement
5. Any surcharge for exceeding returning time (if any) is paid to the service provider in cash:
- 1 day rental based on 24 hours
- The rental price is calculated for at least 1 day, if customers go for just a few hours, the rental price is still calculated as 1 day
- The Hour-rental can only be applied for the second day rental, the surcharge will be calculated by hours as follow:
+ Motorbike: 10,000 VND/hour, Scooter: 20,000 VND/hour
+ More than 30 minutes will round to 1 hour.
+ If your rental hours are > 9 hours, it will be counted as 1 day rental.
6. Other notes:
- Renters will have to fuel the motorbike themselves.
- Do not peel or tear the warranty stamp on the motorbike.
- During the period of using the rental car, the renter must be responsible for operating the vehicle in strict compliance with Vietnam's traffic safety laws.
- In case there's any problem during the rental process, the renter needs to contact the service provider directly for solution.