Hanoi

I was a bit worried because most blog reviews described trains as uncomfortable and only romantic, but it wasn't uncomfortable at all; in fact, it was more comfortable than a sleeping bus. Those sensitive to noise might find it a bit uncomfortable, but perhaps because we were so exhausted, we slept practically like we passed out haha. We waited in the VIP waiting room after having our tickets checked, and when it was time, a staff member carried all our luggage to the carriage. It was also fun waving and greeting people as we passed the tracks. It's worth trying at least once. I recommend it 👍👍

Because we had a one-year-old child with us, we received quick responses from customer service. We also managed to buy a parking space for the baby for only VND 300,000. If you need to buy a parking space for a child who is eligible for free, please contact customer service in advance! Our tour guide, Robin, was very attentive to us. He helped us choose suitable bicycles for children (with child seats in the back) and even helped me lift my child onto the back seat. He really enjoyed the cycling activity and even received a beautiful bicycle photo (about VND 30,000). The boat ride from Chang'an was quite long (about an hour and a half), and the sun was very strong, so be sure to wear sunscreen. The shop provides one boat and two umbrellas. The stairs to climb Mua Cave were also very steep; we only climbed about two-thirds of the way, but we still saw some beautiful scenery. This weather really tested our heat tolerance and stamina. Although we were tired, we felt a great sense of accomplishment afterward, and the camaraderie among the group members improved. I really enjoyed this tour with the internationally-speaking members. We were a little reluctant to leave when it was time to get off the bus! The tour bus was very clean and comfortable, and the driver drove very smoothly. The lunch buffet was quite delicious, and drinks were extra, but the prices were reasonable. I recommend everyone to join!

The staff were all very friendly, the itinerary was always on time, and the food was plentiful and filling. The shrimp was fresh, and both adults and children ate it without feeling hungry. We waited at the pier for a while both ways. Drinks were charged on the boat, which was essentially a service tip. I didn't tip separately and just ordered beverages. When settling the bill for the drinks on the boat, they would expect you to pay in cash, as there was an additional transaction fee for credit card payments.

The luxury sedan provided a safe and comfortable journey from Noi Bai International Airport to Sapa, with onboard internet access making the long trip easy and enjoyable.