Enjoy a private car transfer for a hassle-free journey to Yokohama, Kamakura/Enoshima, Mount Fuji, Hakone, Tokyo, and more. Arrive at the destination comfortably and immerse in the local Japanese culture.
| Charter type | 1-day charter |
| Driver language | Mandarin, Japanese |
The cost of a child seat is 2000 yen per seat. Please select the add-on option when ordering.
Please note that a 7-seater vehicle (Toyota Alphard) can accommodate a maximum of 1 child seat, and a 10-seater vehicle (Toyota Hiace) can accommodate a maximum of 2 child seats.
If the rental period exceeds 10 hours, an overtime fee of 5,000 yen per hour will be charged (payable in cash to the driver on-site).
※No charge will be charged if there is a brief traffic jam on the return trip, lasting less than 15 minutes.
The car rental period is between 7:00 and 20:00. If the rental period is outside this time, please contact customer service before booking. An additional night service fee of 5,000 yen per hour will be charged (the fee must be paid to the driver in cash on site).
If the itinerary is outside the same area, such as crossing the Kamakura/Enoshima and Mt. Fuji areas, an inter-regional service fee will be charged (the fee must be paid to the driver in cash on-site). Please contact us in advance and inform us of your desired private charter car route so we can provide a quote.
To ensure a comfortable riding environment, please do not eat or drink inside the vehicle and dispose of your trash yourself. If you soil the seats, carpets, or interior trim, you will need to pay a vehicle cleaning fee based on the actual quote from a professional company.
Pick-up time must be specified in advance and cannot be changed on the same day.
The driver can wait for 30 minutes for free. If you are unable to board the vehicle after 30 minutes, you will need to pay an additional overtime waiting fee of 5,000 yen per hour (payable in cash on site).
If you are unable to contact the driver within 30 minutes, and the driver is unable to reach you, we will charge you the full amount and will not wait any longer.
If you need to adjust or change your order information after booking, please inform us no later than two days before your trip. Changes requested the day before or on the day of your trip cannot be accommodated.
The private charter car service is available for 10 hours per day. During the private charter car period, the vehicle cannot be temporarily suspended or the service restart time cannot be delayed.
If a customer ends their trip early within the private charter car period, no refund will be given, and the trip cannot be carried over to the next day.
If your departure/arrival location is outside of Tokyo, please deduct 2 hours for the driver's one-way empty drive. Customer service will calculate your pick-up time based on your itinerary; please be sure to contact customer service in advance and provide the correct pick-up and drop-off address.
Departure time cannot be adjusted on the day of the trip (for example, if you booked a departure time of 10:00 the day before, but the car is delayed by 1 hour due to customer reasons, the private charter car time will still be counted from 10:00).
For any 10-hour period between 7:00 and 20:00, additional charges will apply if the usage time exceeds this period or if an extended period is required (see the "Additional Charges" section on the product page for details).
Private charter car services do not include guided tours within attractions; the driver will wait for you outside the attractions. If you require a guided tour, please inform customer service in advance. Service fees and attraction entrance/parking fees will be charged separately. Thank you for your understanding.