| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB, 5GB, 10GB, 15GB, 20GB, 30GB |
| Transmission Specifications | 5G/4G |
| Signal Coverage Area | Taiwan |
| Mobile Carrier | Taiwan Mobile |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz) |
| Top-Up Availability | Top-up unavailable |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot |
| Network Type | Roaming |
| Mobile Virtual Network Operator (MVNO) | Singtel Mobile Singapore Pte Ltd |
Please print out the voucher in advance or have another device to show the QR code so that you can scan the code for installation
If you need to manually join eSIM, please refer to the eSIM details in "Pre-departure Reminder", copy and paste <SM-DP_Address> and <Activation Code> in the box, there is no need to enter the <Confirmation Code>
Duration calculation follows the 24-hour rule. For instance, a 3-day internet plan activated at 10:00 am on 9/1 will terminate at 9:59 am on 9/4
eSIM supports one-time QR code installation only. Please do not delete the eSIM willfully after successful installation
After you're done using the eSIM, click "Remove Mobile Plan" in the settings to delete the eSIM
This eSIM must be activated within 90 days after issuance. For optimal user experience, we recommend activating the eSIM as soon as you reach your destination
If you encounter any issue with the eSIM but have no record of reaching out to customer service to try resolving it, refunds will not be granted as the cause of the issue was not determined
If you see an error message after scanning the QR code, it does not necessarily mean the eSIM is invalid. Please restart your device and check under Settings → Mobile Data to see if the eSIM has already been added. If you are unsure, contact customer support for assistance.
If you install the eSIM before arrival and see “Activating” or “Unable to activate eSIM,” your iPhone is still searching for a network. Do not delete the eSIM. Keep it turned off and enable it after arrival. If already at your destination, restart your phone or manually select a network.
For iPhone users, please delete any configuration profile to avoid interference. Go to Settings → General → VPN & Device Management. If no profile appears, it means your device is fine.
The Taiwan 5G eSIM provides stable and high-speed internet connectivity, leveraging carefully selected local carriers. This ensures excellent network coverage across Taiwan, suitable for various online activities such as browsing, navigation, and even high-bandwidth uses like video streaming or online meetings, allowing you to stay connected efficiently throughout your journey.
A Taiwan eSIM offers significant convenience by eliminating the need for physical SIM card swapping. You won't have to wait for postal delivery or search for local shops, nor worry about losing a tiny SIM ejector pin. Activation is digital, typically by scanning a QR code, which streamlines your setup process and lets you connect instantly upon arrival.
While physical SIM cards can be purchased at Taiwan airports, a Taiwan eSIM is acquired digitally before your trip. You can purchase it conveniently online from platforms like KKday and receive your voucher instantly via email. This allows for activation by scanning a QR code upon arrival, bypassing airport queues and ensuring immediate connectivity as you land, offering a hassle-free start to your travel.
Activating your Taiwan 5G eSIM typically involves receiving a QR code after purchase. You then navigate to your phone's settings, select "Add eSIM" or "Cellular Plan," and scan the provided QR code. Follow the on-screen prompts to complete the installation. Ensure your device is connected to Wi-Fi during the initial setup to download the eSIM profile.
Yes, for iOS users, the Taiwan 5G eSIM offers a convenient one-click installation feature. By updating your iOS App and device to iOS 17.4 or above, you can install the eSIM directly within the platform's app. This simplifies the activation process, making it quicker and more user-friendly without manual QR code scanning in some cases.
Using a Taiwan eSIM allows you to keep your original physical SIM card in your phone, meaning your primary phone number remains active. This is highly beneficial as you won't miss important calls or messages from your home number. You can use your original number for calls and texts while using the eSIM for data, ensuring seamless communication.
The Taiwan 5G eSIM offers a variety of flexible data plans to suit diverse travel durations and usage patterns. Options typically include plans ranging from 1 to 30 days, with choices for daily data limits, total data allocations, or even unlimited data. This flexibility allows travelers to select a plan that precisely matches their itinerary and connectivity requirements.
Absolutely. The Taiwan 5G eSIM is designed for high efficiency and provides a stable signal from carefully selected local carriers. This makes it ideal for business travelers requiring reliable internet for tasks like video conferencing, sending large files, accessing cloud services, or managing emails without interruption, ensuring productivity on the go.