Okinawa | Airporter Same-Day Luggage Delivery Service (Hotel ↔ Naha Airport)
- Airporter is a service that delivers luggage, such as suitcases, to the airport or hotel on the same day.
- I want to go sightseeing without stopping at a hotel after arriving in Japan! I also want to enjoy sightseeing on my last day of travel without worrying about my luggage!
- For those who want to make traveling with children easier and safer!
- Target areas: Naha City, Ginowan City, Urasoe City, Chatan Town, Tomigusuku City, Itoman City, Onna Village, Kise, Naha Airport
Package Options
Product Info
[How to use the service]
1. Please make a reservation according to the date you wish to use the service.
2. Within one day of completing your reservation, you will receive a reservation confirmation email from Airporter. Please upload your luggage and accommodation confirmation documents using the "Upload Photos" button in the reservation confirmation email.
3. Luggage storage
After dropping off your luggage, you don't need to wait for a pickup driver.
We will notify you by email of the completion status of pickup and delivery.
4. Receiving your package
Please come to our designated counter at the airport or to the front desk of your designated hotel.
Please show the staff your Airporter booking confirmation email.
[Regarding your luggage]
Size/weight limits
Carry-on size: up to 120cm
Checked baggage size limit: up to 160cm
Non-standard size: up to 180cm
*Up to 30KG/piece
Terms of Use
The value of the contents must be within 100,000 yen.
Items we cannot accept
Cash / Credit card / Identification documents such as passport
Precious metals and jewelry / Dangerous and flammable materials / Animals, including pets / Items prohibited by Japanese law
Packages exceeding the above size limits (snowboards are eligible for delivery)
[Regarding disclaimers for damage to personal belongings, etc.]
Please check your package for any abnormalities upon receipt. If you find any problems with your package, please take a photo of it on the spot and contact our customer center.
Once you have confirmed the details, the service will be considered complete, and we will not be held liable for any further issues.
Disclaimer regarding damage to personal belongings, etc.
Please leave your luggage at the hotel front desk before 9:00 AM on the day of your stay.
![[Regarding luggage delivery tags] Please check the contents of your booking confirmation email, receive the Airporter special tag from the hotel, and attach it to your suitcase. *This service is available even at hotels that do not provide special tags.](https://image.kkday.com/v2/image/get/c_fit%2Cq_55%2Ct_webp%2Cw_960/s1.kkday.com/product_115283/20210113132649_qRB73/jpg)
[Regarding luggage delivery tags] Please check the contents of your booking confirmation email, receive the Airporter special tag from the hotel, and attach it to your suitcase. *This service is available even at hotels that do not provide special tags.
After you drop off your package, you don't need to wait for a pickup driver. You will receive an email notification when the pickup and delivery are complete.
Airport counter: Before U Go, located on the 2nd floor of Naha Airport, inside Yuinichi Street.
Important Info
Reminders
If we discover any luggage that violates our regulations, we reserve the right to refuse service even after your reservation has been confirmed. In such cases, we will not be held liable for any damages.
Please check your package for any abnormalities upon receipt. If you find any abnormalities, please take a photo of the package on the spot and report it to our customer center. Once you have confirmed the issue, the service will be considered complete, and we will not be held liable for any further issues.
Please be sure to check the "Reservation Confirmation Email" that Airporter will send you after your reservation is complete, as it contains other important information.
Redemption Location
Hotels in Naha City, Ginowan City, Urasoe City, Chatan Town, Tomigusuku City, parts of Itoman City, Onna Village in Kunigami District, and Kise in Nago City.
Address Info: Naha City HotelsNaha Airport Before U Go Counter
Address Info: Japan, 150 Kagamizu, Naha City, Okinawa Prefecture 901-0142, Naha Airport Before U Go
Monday 09:00 - 20:30
Tuesday 09:00 - 20:30
Wednesday 09:00 - 20:30
Thursday 09:00 - 20:30
Friday 09:00 - 20:30
Saturday 09:00 - 20:30
Sunday 09:00 - 20:30
How to Redeem Your Voucher
How to Use Your Voucher
- Please present the e-voucher on-site
