What To Bring: Passport or ID card for children
Not Allowed: Pets
Know Before You Go: Check your voucher / email the day before the tour.
Know Before You Go: Late arrival policy:
Know Before You Go: All guests must arrive at the meeting point at the scheduled meeting time. The guide cannot delay the tour for late arrivals.
Know Before You Go: If you are running late, you must contact the emergency number before the tour starts. If we are informed in time, we will do our best to help you receive your tickets and enter the Gallery separately, depending on museum rules and ticket validity.
Know Before You Go: If the tour has already started and the guide has left the meeting point with the group, the tickets will be with the guide and cannot be handed over separately at the meeting point. In this case, late arrivals may lose access to the guided tour and/or the museum, and no refund will be provided.
Know Before You Go: Tickets are valid only for the selected entry time and usually expire 45 minutes after that time, according to the Gallery’s entrance policy.
Know Before You Go: Emergency contact number:
Know Before You Go: +39 3272491282