Please make sure to enter accurate pick-up location, time, and contact details when booking.；We will contact you before the trip via WhatsApp or other messaging apps to confirm your pick-up details.；The driver will wait up to 60 minutes at hotels or apartments, and 120 minutes for airport pickups (starting from the actual landing time). After this waiting period, if we cannot reach you or you are not present, the driver will leave and the service will be considered completed.；Please keep your phone on and check messages regularly to ensure a smooth pick-up.

Hassle-Free Transfer | From Ha Long Bay (Tuan Chau) to Hai Phong/Cat Bi Airport (HPH)

Name: Hassle-Free Transfer | From Ha Long Bay (Tuan Chau) to Hai Phong/Cat Bi Airport (HPH)
SKU: 546531

Vietnam-Ha Long Bay

Conditional cancellation

Please present the e-voucher on-site

Private Taxi Transfer
Door-to-Door Service
Flexible Departure Time
Experienced Local Driver
Stress-Free Airport Drop-Off Or Pick-Up

[5% App discount] Code: APP5OFF , HK: APP15HK

Instant confirmation

Package Options

Product Info

Get picked up at your hotel or cruise pier in Ha Long Bay (Tuan Chau) and travel in comfort to Hai Phong City or Cat Bi Airport (HPH).

Your private driver ensures a safe, direct, and scenic journey, perfect for travelers connecting to domestic or international flights.

Sit back, relax, and enjoy a worry-free ride with door-to-door convenience and fixed pricing — no hidden costs or waiting times.

- Pick-up Instructions -

Airport Pick-up (Cat Bi International Airport - HPH):

• Terminal 2 (International Arrivals): Driver will wait outside the arrival gate, holding a signboard with your name.

• Terminal 1 (Domestic Arrivals): Driver will wait outside the arrival gate.

• Free waiting time: 120 minutes after flight landing. Please ensure your phone is reachable in case the driver needs to contact you.

- Hotel / Resort / Homestay / Apartment Pick-up:

• The driver will wait at the lobby or entrance 15 minutes before the scheduled pick-up time. Please be ready and reachable by phone.

－ Important Information －

Open time: Daily (00:00–23:59)

Last booking: 2 hours before departure

Adress: Pick-up point: Any hotel or residence in Cat Bi Airport (HPH) / Hai Phong City or Ha Long (Tuan Chau)

Meeting location: Hotel lobby or airport arrival gate (meeting point will be confirmed after booking)

Duration approx.: 2.5 to 3.5 hours depending on the destination and traffic conditions

Luggage instructions: 1 suitcase + 1 carry-on per person

Purchase Notice

1. Age Restriction:

This service is suitable for all ages. Children under 12 must be accompanied by an adult.

2. Transportation Zone:

Pick-up & drop-off available within Hai Phong Airport / Hai Phong City or Ha Long Bay (Tuan Chau)

Surcharge may apply for other districts or remote locations.

3. Luggage Size Guidelines

•Small (21 inch): 49cm (height) × 34cm (length) × 32cm (width)

•Standard (24 inch): 59cm × 41cm × 24cm

•Large (28 inch): 64cm × 44cm × 27cm

Luggage Policy:

•24-inch luggage will be considered standard size.

•Luggage larger than 24 inches and smaller than 28 inches will be counted as 2 pieces of standard luggage. Luggage larger than 28 inches will be counted as 3 pieces of standard luggage.

•Special items such as wheelchairs, strollers, surfboards, and golf equipment will be regarded as 1 piece of extra-large luggage.

•If the number of passengers or the amount of luggage exceeds the vehicle’s capacity, the driver may refuse service. In such cases, no refund will be provided.

4. Maximum Passengers per Vehicle Type:

•4-seater car: up to 2 passengers

•7-seater car: up to 5 passengers

•Deluxe minivan: up to 6 passengers

•16-seater van: up to 14 passengers

•Limousine: up to 9 passengers

5. Surcharge:

• Additional charges apply for pickups/drop-offs outside service area

• No extra charge for early morning or late-night pick-up.

• Extra stops or detours not included in route may incur a fee (to be discussed directly with driver)

Reminders

Please make sure to enter accurate pick-up location, time, and contact details when booking.
We will contact you before the trip via WhatsApp or other messaging apps to confirm your pick-up details.
The driver will wait up to 60 minutes at hotels or apartments, and 120 minutes for airport pickups (starting from the actual landing time). After this waiting period, if we cannot reach you or you are not present, the driver will leave and the service will be considered completed.
Please keep your phone on and check messages regularly to ensure a smooth pick-up.