Gotemba Premium Outlets & Konohana no Yu Day Trip | 10-Hour Private Tour
・A variety of vehicle options, from sedans to large buses, to meet the needs of different group sizes
・10-hour private driver service for easy travel to Gotemba Premium Outlets, hot springs, and the Mt. Fuji area
・Fully customizable itinerary, or follow our recommended routes for effortless shopping and sightseeing
・Enjoy stunning views of Mt. Fuji in every season, and experience the perfect blend of shopping, dining, and nature
・Whether you are a couple, a family, or a group, enjoy a private and worry-free journey
Package Options
Product Info
【Vehicle Introduction】
・5-seater Sedan (Model cannot be specified) | Max 3 passengers + 2 pieces of luggage
・7-seater minivan (Van/Alphard assigned randomly, model cannot be specified) | Max 6 passengers + 4 pieces of luggage
※ 5 passengers are recommended for maximum comfort; if 6 adults are traveling together, the space will be tight, and upgrading to a 10-seater vehicle is recommended.
・Toyota Alphard Luxury 7-seater (Captain seats) | Max 6 passengers + 4 pieces of luggage
※ 5 passengers are recommended for maximum comfort; if 6 adults are traveling together, the space will be slightly tight.
・10-seater vehicle (Toyota Hiace, etc.) | Max 9 passengers + 10 pieces of luggage
・14-seater vehicle (Hiace Long) | Max 11 passengers + 8 pieces of luggage
※ Can accommodate up to 13 passengers if there is no luggage.
・18-seater vehicle (Toyota Coaster, etc.) | Max 18 passengers + 18 pieces of luggage
or up to 23 passengers (including auxiliary seats, limited to small luggage, max 10 pieces)
※ When using auxiliary seats, it is recommended to bring small luggage to avoid affecting seating comfort.
【Child Seat and Luggage Policy】
・This service uses licensed commercial vehicles, and child seats are not mandatory under Japanese law. One child booster seat can be provided free of charge upon request;
・From the 2nd seat onwards, an additional fee of JPY 2,500 per seat applies; please note this when placing your order. Please be aware that a child seat takes up approximately 1.5 seats, which may affect seating comfort and luggage space.
・Standard luggage size is 24–28 inches; please inform us in advance for oversized luggage or strollers, which will be counted as 2 pieces of luggage.
・If you are unable to board due to exceeding the passenger or luggage capacity, the responsibility and costs shall be borne by the traveler.
【Vehicle Arrangement and Service Area】
・Vehicles may be substituted with others of the same class based on daily availability; specific models cannot be requested.
・If you wish to customize your route, please provide your itinerary when placing your order for confirmation by customer service.
・Service area: Within 300 km from your hotel in Tokyo. Cross-regional travel (e.g., Mt. Fuji + Hakone) will incur an additional service fee.
・Pick-up and drop-off are limited to hotels or guesthouses within Tokyo city; areas outside this range will incur an additional deadhead fee (JPY 5,000–20,000).
・Urayasu, the Disney area, and Haneda Airport are not within the Tokyo city pick-up/drop-off range; a one-way surcharge (JPY 5,000–10,000) will apply if service is requested there.
【Charter Service Hours】
・Standard service duration: 10 hours; overtime fees apply if exceeded.
・For pick-up/drop-off in different locations (e.g., Mt. Fuji/Hakone), the service duration is 8 hours; travel time for the vehicle to return to the base must be reserved for other areas. Service hours: 07:00–22:00
・The service hours are between 7:00 and 22:00; if you require service outside these hours, please note it when placing your order for customer service confirmation.
【Other Reminders】
・The driver does not speak English but can communicate with passengers using translation software.
・If you require an English-speaking driver, please note it when placing your order for customer service confirmation; an additional fee of JPY 5,000 will apply if available.
・Driver contact information will be provided 1 day before departure (at the latest 3 hours before the service); please wait at the pick-up location 10 minutes in advance.
・If the itinerary includes 'Mt. Fuji 5th Station', an entrance fee (approx. JPY 2,100–3,700) must be paid on-site, which can be paid by the driver on your behalf.
・Communication reminder: In some areas, LINE IDs cannot be added; it is recommended to use WhatsApp, WeChat, or email for contact.
Gotemba Premium Outlets, one of Japan's largest shopping paradises, is located at the foot of Mount Fuji, offering breathtaking views. It boasts over 200 international and Japanese brand stores, offering everything from high-end apparel and sporting goods to home furnishings. You can enjoy shopping and dining while gazing at Mount Fuji, with spacious rest areas and family-friendly facilities. Whether you're looking for a shopping spree or a leisurely stroll and photo opportunities, it's a popular stop on any Mount Fuji itinerary.
Suggested Charter Routes
- Route A: Gotemba Outlet - Kinohana no Yu Onsen
What You Can Expect
Important Info
Surcharge(s)
Parking Fee
Reimbursement based on actual expenses
Overtime fee
Vehicles with 10 seats or less: JPY 5,000 for each additional hour (each additional 15 minutes counts as 1 hour).
Vehicles with 14 seats or more: JPY 10,000 for each additional hour (each additional 15 minutes counts as 1 hour).
• Delays caused by traffic congestion, waiting, or other unforeseen circumstances will be charged as overtime fees.
Night service fee
The service hours are between 7:00 and 22:00. If the service is outside these hours, please note this when booking for customer service confirmation. An additional night service fee of 5,000 yen per hour will be charged (the fee must be paid to the driver in cash on-site).
Cross-regional service fee
If the itinerary is outside the same area (e.g., spanning Kamakura and Mt. Fuji), a cross-regional service fee will apply. Please specify your desired route when placing your order, and we will confirm with you again.
Reminders
To ensure a comfortable riding environment, please do not eat or drink inside the vehicle and dispose of your trash yourself. If you soil the seats, carpets, or interior trim, you will need to pay a vehicle cleaning fee based on the actual quote from a professional company.
If you need to adjust or change your order information after booking, please inform us no later than two days before your trip. Changes requested the day before or on the day of your trip cannot be accommodated.
The private charter car service is available for 10 hours per day. During the private charter car period, the vehicle cannot be temporarily suspended or the service restart time cannot be delayed.
If a customer ends their trip early within the private charter car period, no refund will be given, and the trip cannot be carried over to the next day.
If your departure or arrival point is outside of Tokyo city limits, the empty driving time will be deducted or an additional fare may apply, depending on the actual situation. Please provide the correct pick-up and drop-off address when placing your order so that customer service can confirm.
Departure time cannot be adjusted on the day of the trip (for example, if you booked a departure time of 10:00 the day before, but the car is delayed by 1 hour due to customer reasons, the private charter car time will still be counted from 10:00).
Private charter car services do not include guided tours within attractions; the driver will wait for you outside the attractions. If you require a guided tour, please specify this in the order notes for customer service confirmation. Service fees and attraction entrance/parking fees will be charged separately. Thank you for your understanding.
In case of traffic congestion, the driver will adjust the route or sequence of the trip according to the actual situation and may suggest a return time to ensure a smooth journey. If the service exceeds the allotted time, an overtime fee will be charged based on the vehicle type. Thank you for your understanding.
If you wish to customize your itinerary, please fill in your itinerary when placing your order for customer service confirmation.
How to Redeem Your Voucher
How to Use Your Voucher
- Please present the e-voucher on-site
