| Charter type | 1-day charter, Multi-day charter |
| Driver language | Mandarin, Japanese |
| Car model | 7-seater, 10-seater |
| Other service | Child seat rental |
The general service time is 8:00-22:00. If you use the private charter car service outside this time range, you will be charged a late night fee of 3,000 yen, which must be paid in cash to the driver on site.
If the time exceeds 10 hours, 5,000 yen per hour will be charged, and every 30 minutes beyond that will be counted as one hour.
The driver will give a return time suggestion based on the map instructions; if the time exceeds the time due to temporary traffic jams on the day, the customer will be responsible for the overtime fee.
One child seat is provided free of charge, and the second child seat and above are charged 2,000 yen each.
If the pick-up/drop-off location is outside of Osaka or Kyoto, an inter-regional service fee will be charged (depending on the location, for example, if you end in Kobe, a 5,000 yen highway toll will be charged), and the driver's go/return time of approximately 1 to 2 hours will be deducted.
Customer service response time: 8:00-21:00.
If there are uncontrollable circumstances affecting your travel, such as flight cancellations, major delays, etc. that are not related to the guest, please contact customer service as soon as possible and apply for rescheduling or refund.
Eating and drinking are not allowed in the car. If the car is soiled, a cleaning fee will be charged according to the driver's judgment.
For your safety, please fasten your seat belts at all times when riding.
The driver will give a return time suggestion based on the map instructions; if the time is exceeded due to temporary traffic jams on the day, the guest will be responsible for the overtime fee.
The private charter car time will be calculated from the time you specified when placing the order. If you are late on the day of travel, it will be deducted directly from the private charter car time. If the driver fails to contact the guest 30 minutes after the scheduled time, the driver has the right to leave and no refund will be given.