[Cancellation Policy Guide]
[Important Notes Regarding Insurance]
[Tour Information]
[Public Transportation Guide for Traveling Between Jinguashi and Jiufen]
[Taiwan Public Holiday Information]
▶︎2026 Taiwan Public Holidays
A minimum of 15 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 4 day(s) before the departure date
All cancellation requests are processed during weekday business hours (10:00 AM to 5:00 PM KST). Even if you request a cancellation on a public holiday (including local holidays) or weekend (Saturday, Sunday), the request will be processed on the following day or Monday.
The cancellation period is applied based on the departure date (=selected date), excluding weekends and public holidays. (Example: If you request a cancellation on Wednesday for a Sunday departure, refunds are not available based on the 3-day limit.)
- Cancellation up to 7 days prior to departure: Full refund
- Cancellation 6 to 4 days prior to departure: Refund after deducting 50% of the product price
- Cancellation 3 days prior to departure or on the day of departure: No full refund
If a traveler requests cancellation after a reservation is confirmed, a cancellation fee will be charged in accordance with the special terms and conditions set by the vendor. The terms and conditions below (Special Provisions under Article 6 of the Overseas Travel Terms and Conditions) are strictly based on the date of purchase. Further changes or refunds are difficult once the date has been changed.