The tour operators were very thoughtful. Maddison Hoang provided excellent service. She was very thoughtful and took great care of me, helping arrange transportation and making sure everything was well organized. Before I left, she even treated me to some pomelo. I really appreciated her kindness and hospitality.
The driver’s service wasn’t very good. Other travelers mentioned that complimentary drinks were provided at Fairy Stream, and the website stated the same. However, we had to pay for them ourselves. I’m not sure where the money went, but it seems there may have been some miscommunication or the driver may not have followed the arrangement.
旅行社的安排很貼心,Maddison Hoang 服務非常周到,協助安排交通並確認各項行程細節,讓旅程十分順利。出發前還特地請我吃柚子,讓我感受到滿滿的熱情與關懷。
不過司機的服務有待改善,不玩ATV會臭臉,另外其他旅客的評論及網站資訊都提到仙女溪會提供免費飲料,但實際上卻需要自費購買。不清楚是資訊有誤還是執行上出了問題,希望業者能進一步了解並改善。