Please make sure that the model of the mobile phone you wish to use eSIM with supports eSIM service before purchasing. [Refer to the details page]
If you are a customer who has set up a mobile phone protection service, you must unlock the SIM card and deactivate the mobile phone protection service at your mobile carrier's customer service center or on their website in order to use the service.
After purchase, product information (QR code) will be sent via email and KakaoTalk notification. Exchanges and refunds are not possible after the QR code is sent or scanned.
To register the eSIM product you purchased on your device, you must have data available (cellular network or Wi-Fi connection mode).
If you delete the registered cellular plan after scanning the QR code, eSIM cannot be used, so please maintain the plan until use is terminated.
It can be pre-installed at the departure location and the usage period starts from the time of connection to the destination network.
If possible, turn off data roaming for your domestic telecommunications company before leaving the country. (Incorrect operation may result in roaming charges overseas.)
Depending on the communication environment of the local telecommunications company, data use may not be smooth in some areas, and depending on the model used, if the frequency band does not match that of the local telecommunications company, it may connect to 3G or 2G.
The terms and conditions of the telecommunications company that provides the service apply and product options (data provision, number of days of use, promotions, etc.) may change without prior notice.
If eSIM registration is not successful or cannot be used after registration (※ eSIM must be installed), please contact the customer service center. We cannot provide assistance after purchase, and returns/refunds are not possible. [For domestic use in Korea: 1566-9070 / When calling from overseas: 02-775-1401]
Once deleted, eSIM cannot be rescanned or recovered. If you are unable to use the service due to your own negligence or lack of understanding of the usage instructions, as above, you will not be eligible for a refund.
Exchanges and refunds are not possible after the QR code has been sent or scanned.
In case of unavailability due to local telecommunications company network maintenance, natural disaster, or other reasons, no refund will be made.
eSIM User Manual Korean [iOS/Android]: https://wmstgbb001.blob.core.windows.net/wm-images/market/KR_eSIM_Manual_iOS_AOS.pdf
eSIM User Manual English [iOS/Android]: https://wmstgbb001.blob.core.windows.net/wm-images/market/EN_eSIM_Manual_iOS_AOS.pdf
eSIM User Manual Japanese [iOS/Android]: https://wmstgbb001.blob.core.windows.net/wm-images/market/JP_eSIM_Manual_iOS_AOS_v2.pdf
STEP 1. ▶Purchase◀
- Please select the desired eSIM data capacity and usage period.
- Once your order is confirmed, a QR code will be sent to your email and mobile phone. (* If you do not receive it, please request it again through the customer center and we will send it immediately.)
*Orders placed between 9:00 and 18:00 every day will be shipped on the same day at 4-hour intervals. (Orders placed after 18:00 will be shipped the next day. Shipping time may be slightly delayed depending on the order volume.)
STEP 2. ▶Settings◀
1. Open Settings > Settings menu
- Select ‘Add Cellular Plan’.
(Additional rate plans are only available in network environments)
2. Add cellular plan > Scan QR code
- Scan the QR code image received via text or email.
- If the QR code cannot be scanned, you can set it manually.
3. Rate plan label and usage line designation
[Rate Plan Label]
- Existing SIM → Main
- eSIM (local SIM) → Auxiliary (freely set for travel, work, etc.)
[Basic line]
- Existing SIM → Calls/Messages, iMassage/FaceTime
- eSIM (local SIM) → Cellular data (switching allowed OFF)
4. Settings > Cellular > Turn off Cellular Data Toggle
- When using overseas, block cellular data conversion before use so that the existing SIM (main) cannot be used for data.
* If you turn on data roaming while selecting 'Main' as your cellular plan, roaming charges may be charged by your domestic carrier (main line).
5. APN manual setting (when data is not available)
- Settings > Cellular > Cellular Plans > Select eSIM Plan > Cellular Data Network
- In most cases it is set automatically, but sometimes you may need to change the APN information.
* Check the details page of the product you purchased for APN information.
Doshirak 泰國eSIM最主要的便利之處在於無需更換實體SIM卡,避免遺失風險。只需掃描QR Code即可安裝啟用,抵達泰國後能立即使用網路數據,省去尋找、購買或領取實體網卡的麻煩,讓您的旅程準備更簡便。
是的,您可以在抵達泰國前,於台灣或其他國家先行完成Doshirak 泰國eSIM的啟用設定。只需掃描訂單憑證上的QR Code即可安裝。不過,建議您抵達泰國後再開啟eSIM的行動數據漫遊功能,以確保到達目的地後能立即連線上網。
可以的。Doshirak 泰國eSIM支援雙SIM卡功能的手機。您可以在設定中將Doshirak eSIM設為行動數據的主要來源,同時保持您的原門號用於接聽電話或接收簡訊,無需擔心錯過重要聯繫,方便您在旅途中靈活管理通訊需求。
一般來說,購買Doshirak 泰國eSIM無需像當地實體SIM卡一樣進行繁瑣的實名制登記程序。這意味著您可以省去準備身份證明文件和排隊辦理的時間,享受更快速、便捷的網路服務啟用流程,讓您能更專注於旅程。
Doshirak 泰國eSIM提供泰國當地主要電信商的網路服務,確保在主要城市及觀光區域擁有良好的覆蓋範圍。此eSIM提供無限數據上網,讓您在旅途中能夠隨時隨地瀏覽地圖、查詢資訊或與親友分享美好時刻,享受穩定順暢的網路體驗。
Doshirak 泰國eSIM的獨特便利功能包括:無需實體SIM卡,省去插拔與更換的麻煩,並避免遺失風險;透過掃描QR Code即可輕鬆安裝,啟用快速;抵達泰國後即可立即享用網路數據,無需額外設定,讓您的旅程準備更加流暢無阻。
並非所有手機型號都支援Doshirak 泰國eSIM服務。eSIM功能通常僅限於較新的智慧型手機機型。建議您在購買前,務必確認您的手機型號是否具備eSIM功能,可查閱手機製造商的官方說明或在設定中確認,以確保能夠順利使用。
您可以透過線上旅遊預訂平台KKday輕鬆購買Doshirak 泰國eSIM。在KKday預訂不僅操作介面友善,讓您能快速選購適合的方案,完成購買後會即時收到QR Code憑證,方便您提早安排安裝設定,享受便捷可靠的網路服務。