I used the service provided by SeA Travel Team on April 18 and April 19 for transportation between Hanoi and Ha Long Bay, and I was very satisfied with the entire experience.
The driver was professional, punctual, and drove safely. The minibus itself was clean, well-maintained, and equipped with good facilities, making the ride very pleasant.
I would especially like to commend Ms. Mogo Nguyen, the customer service representative, for her outstanding support. She responded to all of my questions very promptly, which gave me great peace of mind throughout the trip. I also appreciated that she proactively followed up after the service to check whether everything went well. That level of care and professionalism truly impressed me.
Overall, this was an excellent experience, and I would definitely choose SeA Travel Team again for future trips to Vietnam.
重點:接送聯絡積極,長安風景很美非常值得,車子老舊但還算舒適,領隊人很棒,臥龍山時間不夠,午餐超難吃。
細節:臥龍山爬起來很趕時間。不確定是不是因為剛好在清明節遇到塞車所以有壓縮時間,也常常提早於約好的時間就移動。不得不提中餐,我以為越南春捲隨便都好吃,沒想到還有如此難吃的,如果看到 Go Asia Restaurant, 就恭喜你踩到雷了,有跟旅遊商反應,希望之後會調整。不過光是長安的風景就算值回票價,整體旅遊只有中餐不行,其他都不錯,所以扣一顆星。