【THSR Booking Code & Ticket Collection ID】 will be provided on your order voucher 7 days before departure. Passengers using e-tickets or convenience store pickup should collect their tickets within the specified time. For those choosing physical paper tickets, they will be mailed to the designated address 7 days before departure! For more ticket collection information & FAQs, please refer to this link (https://tinyurl.com/2dnv2a7u)
Before booking this product, please be sure to read the booking instructions and related agreements. If the person booking is not the passenger, the booker acts as an agent and is obligated to fully inform the passenger of the itinerary. Once you click to agree, the booking instructions and restrictions are legally binding for the passenger, and no defense of ignorance or lack of understanding will be accepted later.
This tour requires a minimum of 20 participants. We reserve the right to cancel the tour if the minimum number of participants is not met.
The tour leader may adjust the order of the itinerary based on factors such as the number of participants on the day, local festivals, or weather conditions.
If you purchase a 'Concession Ticket/Senior Ticket', please be sure to carry valid identification on the day of departure for THSR staff verification. If you fail to present valid ID or if there are discrepancies, THSR reserves the right to refuse boarding. You will be required to purchase a new ticket to board, and the original THSR Holiday ticket will not be eligible for refunds.
Nangang, Taipei, and Banqiao stations cannot be used as both the departure and arrival stations (e.g., if the arrival station is Taipei, you cannot depart from Nangang or Banqiao).
The price includes one round-trip standard car reserved seat ticket. The travel date must be the same as the hotel check-in or tour departure date. A single order is limited to the same departure and arrival stations, and passengers must travel on the same train.
The THSR tickets in this project are discounted tickets, valid only for the specified date and train. They are non-transferable and will not be reissued if lost, so please keep them safe. Any tickets that are altered, defaced, or photocopied will be considered invalid.
If the itinerary includes accommodation, check-in and check-out times are subject to the hotel's policies. The number of rooms available at the promotional price is limited; actual availability depends on sales status, and room types cannot be changed.
For bookings departing 29 days or more in advance, please fill in 2-3 preferred THSR train times for both departure and return in the 'Order Remarks'. The actual train times confirmed will be subject to the response from customer service.
For detailed content, payment methods, payment deadlines, and passenger rights for each product, please contact KKday customer service directly. For details regarding other departure locations, carriage classes, concession categories, number of passengers, prices, and related regulations, please contact KKday customer service.
Photos are for reference only; actual conditions may vary. Some attraction images on this website are provided by MOOK Publishing Co., Ltd. and may not be reproduced or copied in any form without permission.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify, or suspend this project. Any changes to this project or its products (including but not limited to price adjustments, content changes, etc.) will be announced on the official THSR Holiday website and KKday without further notice.
Please contact KKday customer service for any itinerary changes or refunds regarding the THSR tickets in this project. If you need to cancel your order, please proactively contact KKday customer service.
If you require a delayed return, and the original product includes round-trip transfers, you will need to arrange your own return transfer.
For changes or refunds regarding THSR tickets in this project, please contact the travel agency where you purchased the ticket. THSR station counters cannot process these requests.
For tour dates that are guaranteed to depart, cancellation policies will be handled in accordance with the Domestic Travel Standardized Contract.
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